Our room had a few problems. The lamp did not work. Not enough light in the kitchen. We found cockroaches in the room. Most likely won’t stay at this hotel again.

I wasn't expecting a full on kitchen, so was pleasantly surprised! Love aeeing all the coffee choices in the lobby. Comfortable bed, and looking forward to breakfast in the morning! Great front desk staff too!

Staff were extremely friendly and anxious to make our stay special

The rooms are havig a smell from carpet or something else.

The best continental breakfast I ever had in the Bay Area! Coffey and tea selection was great too.Location is great, it’s close to everything. Excellent customer service in this hotel🤗 Thank you!

I didn’t get to stay here they don’t except your bank debit card only credit cards I’ve never had this happen and am very upset I’m Waiting to hear from Expedia about my refund

As always i love everything about these place

Great place, simple, cheap and the people were nice. Not the cleanist place on earth.

Enjoyed stay

Splendid stay

Property is really showing it's age. Rooms were clean but felt worn out - carpeting, somewhat dim lighting, curtains, musty smell in the hallways. The included breakfast is nice - a couple of hot items to go with fruit, yogurt, cereal, bread/bagel, coffee.

It's nice to have a full size fridge, dishwasher, and kitchen supplies. Linens were comfortable, and the bathroom was clean. The furniture is worn, but solid and comfortable. It's all I needed for my stay.

They were awesome people.

I want to start by saying the staff were absolutely wonderful! Everyone we talked to was so nice and helpful. Our issue was at check in. The management of this place does not allow you to check in using a debt card. It has to be a credit card. I booked through expidia.com and it does not say this anywhere on there. I don't have credit cards and if my husband hadn't brought his, I don't think we would have been able to check in. Again, this was not the receptionists fault. She was nothing but sweet the entire time while explaining. This is a managment policy that either needs to be made clear on all booking websites or changed.

Dirty not clean

Place has really gone downhill

My stay at the hotel with my fiance was rather pleasant and peaceful, given the New Year holiday. Upon check in the staff was very helpful with giving us the option of a walk-in shower or a bathtub which I'd already booked considering my fiance wanted a bath. The executive suite room was spacious consisting of a bedroom, living room, and kitchenette. They also provide a continental breakfast, hot coffee and tea throughout the day. Also the vending machines have a great selection of food and drinks. The only thing that I noticed in our room was that there were punch marks in the wall/gouges, the bathroom sinks weren't draining properly, no body wash in the shower, and nobody knocked on our door to ask if we needed any extra supplies.

Dint take debit cards, hotel cancelled my reservation

Room was clean but bathroom sink had very slow drain. Within 15 seconds of turning on a trickle of water the drain backed up. Bathtub had a patched hole in the bottom of the fiberglass. TP was like sandpaper. Went and bought my own roll of softer TP.

Place was run down, bad lighting, not very clean, carpet looks like it wasn’t vacuumed , drapery and furniture very worn, shear’s fraying. Found large dead cockroach on kitchen floor the next morning and there was a small black bug crawling around on the floor in the middle of the night. I think it was a baby coach roach. The room was about $120 a night, which is really cheap. I would not return there, would rather pay a little more and get something clean and in better condition. Bed was comfortable and it was quiet. Positive thing, bed was ok for me and it was quiet. My adult kid’s room was run down, furniture old no bugs, found, they had good night’s rest on the bed.

Smelled funny. Breakfast was less than desirable. Never heard of rice for breakfast. How about eggs next time.

Hotel was outdated, thin windows so you can hear all the vehicles as it is on a busy street. Free bfast was the worst I have ever seen. Rooms were very outdated with old scratched up furniture. We will not be back. Very disappointed

There was an extension cord by my bed! The previous time, there wasn’t but the time before that, there was. Yes-No-Yes. The desk clerk on the 2nd time had said we could’ve called down to ask for one. So do that. Without them, the plugs are inadequate. The phone didn’t seem to work & had the wrong number on it. The thermostat didn’t seem to change with new settings, but I may not have been working it right. All the staff is wonderful. The front panel of the shelf holding the bathroom sink is cracked, giving the place an old feeling, but it works just fine. Room 231.

There was a roach walking around in a room. The kitchen sink was completely clogged. The room was extremely cold, even though we had the heater on the whole night. In the morning I looked at the window and the window seal was broken and there was a big gap between the window. that’s why it was so cold in the room because the window was not sealed and there was cold air coming in the whole night. I was only in the room for a couple hours, but it was not a pleasant day. The next day when I called the front desk, the manager didn’t seem to care about anything I was telling her. She was defensive and very rude. Looking at the condition of the room those problems have been there for a while so I’m sure she has heard complaints about this room before. She told me that since I didn’t switch rooms that night, I must have been satisfied with my stay. It was almost 1 o’clock in the morning when I got back to my room and I was exhausted and was not in the mood to change rooms. I wasn’t even calling to get a refund. I was just letting them know that there was problems with the room and I didn’t want to be held accountable for it. I’ll never stay at this place again! Plus, hotels.com. Didn’t care at all when I told them about this.

We stay here regularly. Always a good experience overall, but occasionally the damage from previous guests hasn't been properly handled.

Front desk staff very judgmental, arrogant and egotistical. Believed front desk staff read personal correspondence when asked to print out e-mails, at front desk as service to customer. Carpets badly stained in many places - public areas. Carpets Dirty and disgusting. Poor morning breakfast food options, and ends too early to use.

Hotel is business oriented, but it's worn out, and delayed maintenance is overwhelming. There are nicer places for same price.

Stayed here several times. Very affordable and convenient to many things. The room has great amenities - stove, refrigerator, kitchenette.

The hotel was unexpectedly nice. We usually stay at a “name brand hotel”, but we tried this hotel and we are glad we did. We were a little disappointed with the breakfast because it was limited. It might have been since it was morning of a Sunday.

Great location. Hotel was decent just needs to be updated, fix the lights, and replace the curtains. Staff was great.

Reception not very informative, breakfast atte Dant very friendly and helpful. Facade looks nice, which makes the room more disappointing, but dated for the price.

Nice, clean hotel. Staff was wonderful. We would stay again, and recommend to friends and family.