Thompson Zihuatanejo, A Beach Resort, by Hyatt

Our stay at Thompson Zihuatanejo on Playa La Ropa was exceptional from start to finish. The rooms were beautiful, comfortable, and perfectly suited to a relaxing beach escape. The pools are fantastic — peaceful, well maintained, and a wonderful place to spend the day soaking up the atmosphere. The breakfast and dinners at the resort restaurant were a highlight of our stay. We especially appreciated the focus on fresh local produce and authentic regional dishes, all prepared with great quality and care. What truly made the experience special was the staff. Every member of the team was warm, attentive, and genuinely welcoming, creating the kind of hospitality that makes you want to return. And the sunsets… evening walks along Playa La Ropa directly in front of the resort were simply magical. Watching the sun disappear over the bay with the waves rolling in was unforgettable. A beautiful resort in one of Mexico’s most stunning beach locations — we would happily return.

Great property and staff

This property is a gem! It’s on a very quiet beach with amazing food and service. Juan and Eddy particularly stood out as top notch servers. The rooms are huge, also quiet, very clean, and we will return!

Beautiful, well maintained and every staff member we encountered was courteous, smiling and welcoming. We hadn’t sprayed in a Thompson of Hyatt group but will look out for them. Easy to access town and beach restaurants. The 2 restaurants on site were great but If you like local coffee shops there are several excellent local ones including LOOT that also offers local artisanal products- and great coffee and brunch/ breakfasts. ( The hotel could upgrade its pickleball net but at least they had one court marked out!)