Hotel staff are really nice, especially Ryan in the restaurant. It is looking a bit tired and could do with a refresh.

Very nice hotel helpful friendly staff. Fantastic berakfast very reasonably priced. Will use alway when in area

Nice welcome at reception I think the lady was called Mandy only £5 to park which is very reasonable. Room is clean and tidy with all the amenities.

This is the third we have stayed and it was another good stay. Stayed in room 419 after hotels.com made an error in the booking. Booked for 3 people but only put us in a double room, thankfully reception sorted our booking out. The room was clean and tidy and en suite. Bonus for my daughter was the swimming pool which we used twice. This was the first time we had breakfast and 2 for £14 which a great deal for all you can eat. Another great stay and we will be back

Dirty bedding took several hours to change

The hotel was very nice with comfortable beds and staff were lovely. We booked breakfast and loved it. Really nice hotel.

Having stayed here before it never fails to disappoint. Worth paying a little extra for the suite. By my third serving of breakfast I decided the food is very good. The accompanying guest left a lot to be desired but i guess that’s a me problem.

2nd time staying here whilst visiting Middlesbrough for a show. All the staff from reception to folks at breakfast are really friendly and welcoming. This morning a dad was explaining to the breakfast staff that it was where his little lad wanted to come for his birthday. The staff were genuinely touched by this and one of them went off to find him a colouring set (the boy, not the dad!) Nothing seemed too much trouble, which made for a relaxing and pleasant stay. The room was clean and the bed very comfy. I had a great nights sleep. This will certainly be my “go to” place when returning to Middlesbrough.

Friendly staff, good facilities, good value. Very convenient for an event we were attending at the Town Hall.

I really liked the the room it was spotless and the staff was so lovely and polite I’ve definitely go again and the breakfast was decent and it was the perfect temperature.

We stayed here for 2 nights and booked a Superior Double Room. First impressions were good, and it is an easy 5 minute walk from the train station. Nice roomy reception and a lovely friendly receptionist called Lisa who told us everything we needed to know. She was really helpful. Our room was on the 8th floor which we were pleased with as we knew there would be no heavy footed guests above us. The room was ok, nothing special. On looking back at the website, although there is a range of rooms with varying prices, they all seem to be the same. So I’m not sure what a ‘superior’ room has that the others haven’t? Anyway, first night hardly slept at all as the people in the room next door seemed to be slamming their room door every 5 minutes as they went out for cigarettes! This went on until way after midnight. I went down to reception and reported it, and to be fair a security guard went and had a word with them and things quietened down. Worryingly, when I spoke to the female receptionist about it the next day (Saturday), she said it was a city centre hotel and was busy so we had to expect noise at night! Not a good advert for the hotel. We then had breakfast, which was great, really nice, and for the 2 of us was only £14! The next night we slept ok, but I did notice that although the room doors had ‘closer’ mechanisms on them, unless a guest manually held the door to prevent it closing too quickly, they all slam. Management need to look into this.

Service was excellent but constant noise. Supposed “quiet area” was not quiet as 2 rooms had a group of people being loud all night. Didn’t get any sleep

Really good value for money. Comfy beds. Really clean. Good location. Sraff so helpful and friendly. Needs light in the middle of the room.

The Leonardo hotel in Middlesborough is a very decent hotel. Easily accessible, satnav took me straight there, car park outside reception. reception area is spacious, clean and tidy. Personnel on the desk were cordial, not particularly welcoming but took care of business. There is a health club on site that guests are allowed to use FoC during the stay. This includes a gym and pool. The public areas are clean and well maintained. Some signs of wear only to be expected. Nothing negative at all. I was on the fourth floor. Room was spacious, clean, tidy, well appointed. A single window to the outside world didn’t exactly provide a stimulating view but then again what do you expect looking out of a Middlesbrough Hotel window. The hanging gardens of Babylon? Krakatoa erupting? (You know the script….: ). Decent amount of power sockets, USB connectors, kettle, tea, coffee etc. large bed, very comfortable. Shower room and WC no problem at all. Modern, clean and tidy. The negative was the hotel bar & restaraunt. As a lone business traveller, I didn’t want to head into town but the bar was soulless. Barman appeared bored & disinterested. 2 draft lager pumps on display, one of them was off leaving only one choice. Price for a pint was >£5. £5 for a pint where less than 100m away there is a bustling nightlife where a greater choice of drinks are less than half that price. If you can tolerate the Karaoke that is…. Very decent hotel. Avoid the bar.

Excellent one night break. Super lunch, soup followed by swim, sauna, spa. Room fine, breakfast full choice and excellent. Staff helpful and friendly. Well done!

After coming here with my husband for a break away overnight we were unfortunately left disappointed. I had booked the executive room for us as this came with a seating area which we could relax in for the evening. On first impressions the room looked lovely but then closer inspection found it dirty and tired. The pool area was also dirty including the showers which I would not use. Also the handrail to walk into the pool was broken which was not ideal as I have a disability which means I have to use a walking stick and rails etc to assist me. This is the first time I have stayed in this chain of hotels and unfortunately will be the last

A special shout out to the reception team. Mandy, Helga and Sam. We mentioned that we had come for our valentines day treat. When we enter our room, they had kindly laid out rose petals and a box of sweets on our bed. They are very friendly, nothing is too much trouble. They made our stay extra special, and they are a credit to your organisation.

I stayed in the king suite very spacious immaculate and clean super comfy bed food was amazing

Good breakfast, but poor soundproofing! Try to get a room on the opposite side to the busy dual carriageway next the hotel, else be kept awake by sirens and traffic noise! Can also hear snoring from the next room!

Great staff, excellent service & food. Bathroom could be updated.

My room was freezing cold the radiator did not work and in the morning the shower was cold. I told reception in the morning and the lady didn't even apologise. Definately would not stay here again

Travelled up for the weekend for a football match. Very friendly staff, comfortable rooms and an excellent breakfast. Highly recommended.

Good location

Stayed for 1 night on a night out with mates. Check-in was quick, staff helpful as I hadn't stayed here before. Room was clean and comfy. I had a quiet time. Hot bath and clean towels. Breakfast was plentiful and the restaurant staff were very friendly. All in all a great stay. Only thing not working was the sink plug didn't stop in. Room 514. All things considered a fab stay. Oh and cleaning staff chatty and friendly on my way out. Many thanks.

Very good location for what we needed. Hotel staff friendly.

Pleasant, friendly staff. Clean facilities. We'd happily stay here again.

Hotel is nice, rooms are clean, beds comfortable. Area is not great. No restaurant availability on arrival evening as there was a private party, not a lot of options nearby. Room was not serviced and we had to go to reception to get supplies. Staff were mostly friendly.

Only place I'll stay in Middlesbrough, stayed here 3 times in 6 weeks. The staff and facilities are brilliant

I have been staying at this hotel for a few years as family live close by. It is getting old and tired. Room stunk of cannabis and someone in a close by room was smoking it until the early hours. Even with the window open and towel under the door it was hard to sleep because of the smell.

Great hotel, incredible value for money. Great gym, pool all included. Staff were very helpful and friendly. Would definitely stay again.

Reception poor, bed great, no bottled water or biscuits with drinks, Road noise from A66 appalling, breakfast great. Overall way overpriced and poor compared to competitors.

I called the hotel because I’m not used to the cold in the north and asked them to put my heating on. They told me the heating has been on since 5 pm and the room will be warm enough. I then said please could you turn it up because this is usually not enough for me and they told me they would. I had got no heating on at all in the room. The room I was allocated had two radiators in it and neither were switched On. I was sent up to my room and told to turn the AC up to the required temperature and there was no controller. They then provided me with the heater. All this messing around. Took around 35 minutes and it was late in the evening and I was not impressed!