L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

Parking a bit tight due to another patron not utilizing space properly. Staff super friendly and helpful. Rooms clean. Great location.

We had a great stay! The hotel staff were helpful and very accomodating. Our room was lovely and very clean. We had breakfast there 3 mornings and it was very good. We travelled by train and it was an easy walk from the train station. We would certainly stay here again.

A truly lovely hotel although looking a little worn. The staff are fantastic and very helpful.

We arrived 2.5hrs before check-in and room wasn’t ready. We were abruptly told check-in was 3pm. We sat inside the bar area for 2hrs as it was raining heavy outside. We got our room at 2:30. Room was a large room with large bathroom which had twin sinks, bath & shower. Huge bed, sofa, two chairs and a coffee table. Nice an airy room. No AC but Arras is about 10 degrees lower than other parts of France we visited so didn’t bother us too much. You get a safe and clothes steamer. No iron or ironing board. Asked for one from reception and was told we don’t have them. The steamer was poor. We didn’t eat or drink in hotel as plenty of choice in town. We reserved a car park space for 10 euro per day. I’d recommend this as only about 14 spaces available. Beautiful looking hotel in a great area.