They are doing construction online and there was no indication when we booked online. It was extremely loud like a jack hammer was right above our room.

Love staying at embassy suites. The room we stayed in had a bit of an Oder to it and the bathroom floor was sticky. Other then that it was great

The pool area was very cold not sure if window was broken or ac on there and the room shower water was cold to I really like hotel but those 2 I wasn't happy with

The property is tired looking with dirty carpets, torn edges to them, etc. It definitely needs a renovation, which they were just beginning while we were there (Nov 7-10). This is also the only hotel I have ever stayed it that required guests to REQUEST maid service DAILY in order to receive it. The bar menu was very limited, although it was the best burger I've ever tasted. The "hot" breakfast items were not hot. Biscuits were cold and hard, eggs were at best room temperature, etc. (I had breakfast daily at 7:30)

We chose to stay at this hotel because of the indoor pool and free breakfast amenities. The breakfast was good. However, the pool was absolutely freezing both in water temperature and air temperature. Turn on the heat!!

Overall, a good experience. Upon our arrival there was some confusion with our room - but they were quick to fix it. While our room was dated, it was comfortable and we always enjoy the Embassy breakfast. They are in the process of renovating rooms. Enjoyed the stay!

Excellent

Breakfast excellent Staff very nice Would stay here again

First room had a shower leak and Leslie promptly got us in another room. Great job!

Very nice, quiet, clean area - a refreshing change from downtown Louisville. property located in modern looking area - commercial/residential mix. Only 15-20 minutes out from the city, it offers a good mix of shopping and restaurants.

A wonderful and classy hotel with outstanding room size and excellent breakfast.

Every thing about it exceeded my expectations and grandson was overwhelmed with that the hotel for his birthday

Clean, great lobby/bar area. Staff was friendly and helpful.

We enjoyed the happy hour… it gave us the opportunity to chat with other guests. Everyone at the front desk was helpful and friendly. Will stay there again.

The staff was all very nice. The front desk was welcoming and the bar staff was super sweet. Here is were it went wrong. Once to our room we noticed we only had one glass. My husband ran down stairs and asked the front desk. They pulled one from under the counter, dusted it off and handed it to him. He was a bit shocked... So he went to the bar to see if he could get a clean glass. They seemed confused at why he needed another glass even after telling them what happened and he would like a CLEAN glass. When we settled in we noticed stains on the sofa. So we called the desk to request a sheet to cover it so we could sit. When it was brought to the door I was shocked to see that it was just balled up and looked used! I even made my husband take a picture because I was so shocked. I can send this to you if you would like. We still kept moving and went to the managers reception. Staff was great! But the popcorn and peanuts were not what I was expecting. Years past have been much better. Lastly the breakfast which we always look forward to. My husband was going to do the cook to order eggs BUT it was 45 minutes to an hour wait!? That has never been a problem at Embassy before. I think the longest he has ever waited was 10 minutes or so. This was not what we have come to expect with Embassy and hope this is not the new norm. Thank you, Tammy

If I could always book here I would. The staff is very friendly and courteous. The breakfast is amazing and if Leslie is duty she will make sure you feel like the only guest there. Why do I come to Louisville? Embassy Suites and Leslie! It feels like home!!

I very much enjoyedvmy stay here and would recommend anyone to stay here. Tge rooms are nice clean and comfortable. Everything was clean. The breakfast was good.all i can say is i really liked this hotel. I would try to stay here again on my next stay in louisville.

The area of the hotel is in a nice quiet environment. The staff were friendly and the hotel was nice and quiet. The room was spacious and we enjoyed the delicious breakfast.

Staff was extremely friendly and helpful. The rooms were immaculate and quiet

I have no major concerns. The property shows it’s age but large and comfortable rooms make up for that. Staff is great!

Definitely will stay there again Everything Was Awesome 5 stars all the way

Parking full

This Embassy Suites could use a bit of an update. Furniture was a bit worn and the bathroom was in need of some upkeep. Toilet clogged twice. The provided hair dryer was really gross, so sticky I had to was after using it.

Everything was as I expected for Hilton. My complaint was limited dining availability, limited menu and no room service. Also, an in room safe would be nice.

Property needs to be refurbished. Most likely will not rebook hotel

Great place to stay.

We had a good time . The pool was nice and clean . The workout area was just right . Staff was friendly and breakfast was amazing . I would recommend this place to anyone. Very satisfied.!

We really had a nice time. First time to Louisville, but not the last. We will be back and stay in this hotel again.

Great stay

Staff very friendly and room was very nice.

Loved the breakfast and happy hours!

Very nice. Great breakfast and nice accommodations all around.