Hotel Excelsior

Lovely area and helpful staff. Showers are quite small in the bathrooms. Breakfast is really nice, great selection of foods.

Good for a short stay. Staff was helpful. Check in time is pretty strict. No restaurant in the premises. Decent breakfast. Located close to a few restaurants and shops.

The staff could be more friendly

Zermatt is expensive. So I was looking at something at a more favourable price and crossing my fingers it wasn’t dreadful. It turns out that this hotel was a really awesome place to stay, if you want to have a few CHF left in your pocket to enjoy the opportunities in the mountains. The rooms are small, but clean, comfortable and efficiently laid out. The breakfast was amazing. The staff were super helpful. (I forgot that the shops close for lunch and I couldn’t get my ski equipment back to the shop before my train departure. The staff member at the desk promised to take care of it. Here’s the BEST THING about this hotel: location! It’s an easy walk from the train station but not on the main street (which I imagine can be noisy) and mere steps away from a bus stop for both the red and green lines.