Third time staying here. My last two times were great but after this recent two night stay, never again. My room was not cleaned. NOT CLEANED. Nursing home smell right when you walk in and sheets smelled used and disgusting. Pillow cases had eyeliner and lipstick on them. I was too tired to go back down and complain and I left for work at 5am the next morning. When I got back to the hotel I spoke with the front desk requesting for a housekeeper to come change the sheets. The housekeeper was gone for the day and I asked for new sheets so I can change them myself. All the front desk girl kept saying was “we would have appreciated if you told us last night so we could have changed it ourselves today.” I was beyond tired the night before to go back down and complain and I left way too early the next morning bring it up. She ended up bringing me a new comforter but no new sheets because she said the housekeeper used all the materials for the day. How is it there is no spare sheets in case of situations like this? Third and last time staying here.

Free parking under the building, 5-10 min drive to the SFO Airport, comfortable bed, clean room and bathroom, fresh and clean air, no any bad smells, looks like it was recently made remodeling, fast and easy check in and out, no issues at all, I’ll be back for sure here when I’ll be in the area.

Great location

Wouldn't stay there again...

We needed something close to airport night before travel. It was nice ,clean ,price ok too.

For the price, it was excellent. A little noisy with the airport near by. But nothing the hotel itself can do about it. After 2 nights, you won't even notice the planes taking off.

Walkable to shopping and restaurants!

Clean, nice rooms, friendly staff. Within walking distance to many food options. Startbacks about a 2 minute walk away. Safe area to walk around in. Large mall down the street.

Very clean and friendly staff! Very cute hotel, enjoyed my stay very much!

Excellent

I saw the excellent reviews for this hotel. The positives: Fair price and professional staff. The parking lot is not large, but the parking spaces are not cramped. I've seen much tighter parking spaces in the Bay Area. My room was very clean. Very clean bedsheets. Safe area. Microwave, mini fridge, coffee maker in-room. Clean common areas and lobby. The negatives: Wifi works but is not fast enough to perform high bandwidth functions like Zoom. I could tell that the mattress and towels are not high quality. The heater/air conditioner was hard to manage; it was either too hot or too cold. The room next door to me had several people in it, and the walls are so thin that I could hear them laughing and talking. That's how thin the walls are. I was awakened several times over the night because the room next to me was up late having a good time.

Nice clean rooms. Friendly hardworking staff. I highly recommend it. We had king bed and sofabed and they were perfect. Microwave, mini fridge and coffeemaker in room. Was nice to have separate sink area from shower/toilet area so my daughters could get ready at the same time.

close to airport. Room was noisy. Found bugs in corners of room.

Always a great place to stay

The property lacks the basic necessaries, there was mold on the shower curtain, very inconvenient getting in and out, very noisy all day you can hear the vacuum running, and they are very dishonest with their rates and refund.

They really try, its just any room on the front part of the building is REAL LOUD. Had known, id have taken any room on the backside. Little things like, a simple bar of soap... really, .25cent bar of soap 1 in the shower, 1 by the sink.. a simple safety bar to assist one getting in/out of the shower.. And whats with the TV! Yeah it said volume was at 100%, BUT, more than 3 feet from the TV and i couldnt hear anything.. The hotel locked the volume at 25% max. That was BS... mixed with the road noise, I had no choice but to put on SAP.. TV was basically useless!! OH, also, the front door was lockd forcing you to HAVE TO enter from the garage, what, scared of people walking by!!!

Convenient overnight stay.

This was a surprising find near the airport and just a short walk from a street full of independent restaurants. It's a safe neighbourhood and the room (in our case a king with a pullout sofa bed) was roomy. A few issues with finding stray hairs in the bathroom, but nothing really bad. Steps to an IHOP and close drive to SFO, too!

Stay was really good, easy parking at the building, the front desk people were really lovely! Bedroom was nice, had to shut the windows as the street noise was quite a lot for a light sleeper but it was fine once the windows were shut! Good stay overall! About a 20minute drive to Chicago centre which was easy to navigate, was a good price for the location

While checking in I mentioned to the young man at the front desk that the trunk on our rental car would not stay closed. The employee finished with the next incoming guest, and then came out to the garage to see if he could assist us. Very much appreciated.

Amazing quality for nice price! Hospitality night receptionist, clean and comfortable room. Liked this place!

Just don’t like the neighborhood

Staff was nice and friendly. Parking was a bit tight, but this is San Francisco though.

Great service even later at night when I needed a room right away.

No water pressure

Overall experience pleasant, room nice & clean; just a little upset that the front desk payment system cannot accept ApplePay, hopefully next time they will improve.

So much character. The location was great! Close to the airport. I was able to walk to breakfast.

Very friendly staff, quiet neighborhood, easy to get around and lots of great food and shops nearby

Great price and location

i didnt like the room was next to main street so it was noisy.the hotel is old but very well kept and clean.

Amazing staff! Thanks to Mike and all others for making our stay great!

2 min walk to Ihop for dinner or breakfast. 7 min to the airport. Area looks bad but was not a problem. Mosdef stay again.