This was the absolute worst experience. Showed up to the property and the two ladies at the front desk helped us get a room key. The whole place was pretty grungy. Luggage carts were filthy, I had to pick the least dirty one. On the way to our 3rd floor room we unfortunately passed by each of the following: patrons and activity that clearly looked like prostitution was happening on site, lots of folks out smoking on their balconies, (which meant our room smelled of smoke too) and for extra flair, one of the pool deck chairs was floating upside down in the pool. Upon entering our room, the fire alarm was chirping every minute or so, which threw our small dog into a fear spiral, she hates that. There was literally a new 9v battery half unwrapped from its packaging lying in the bed so I climbed up and changed the battery out myself. However, the beeping continued. I tried calling down to the front desk to get someone to come and address it or switch us to a different room. (The room by the way looked super dingy and run down, def didn’t look sanitary). I got no answer from the front desk so we marched ourselves right back down to the car and I went to turn in the keys and let them know we couldn’t stay there. I found another place across town which kinda blew our budget since it was 4X the price but worth it to not make my family stay in this cesspool of a hotel. Can not, would not, could not recommend this place to anyone. Hoping to get a refund from hotels.com. Wish me luck

Hotel room was not very cleaned, the cable on the tv was not coming in and also was not a smart tv to cast to it from smart phone. Beds were horrible uncomfortable and lady at the desk was so rude, wouldn't even let us have one more pillow for our kids since we didn't have enough. Pool was dirty with cigarette butts. Also pool and hot tub was ice cold, kept saying they were fixing it and never got to it. Another guest was there since Monday and told him the same thing but still isn't fixed. Also it said it had continental breakfast but all it had was coffee

This hotel is horrible. It’s run down dirty and dangerous. I would not allow my family to leave the room without me. If all that was not bad enough the front desk could not provide a working key card after 2 rooms and six cards we gave up and asked for a refund.

This has to be the worst hotel we’ve ever stayed at. We got in late (1am) so no one really to complain to. Everything was either stained, worn, dirty, or broken. Our bathroom had a sensor light that turned on every 15-20 minutes on its own. The bathroom door didn’t close correctly…Not to mention the smell of damp smoke… the location was convenient but that is about it. The hotel just needs a renovation

It was terrible I left there 2 days ago paid for 4 nights only stayed one my kids was taking a shower and my wife had to run in there because they were screaming because they say 2 roachs that she had to kill I have the photos of that all around horrible stay

Old and neglected, the door to the room did not work well.

Travelers Inn is a motel for homeless!!! Will NEVER use hotels.com again!

I had to exchange rooms since the first room had a faulty lock. I had to get help from the front desk who was able to open it however when I tried it wouldn't open. The light in the bathroom flickers so couldn't use that. The shower handle was difficult to pull and I had to ask the front desk for help with that. These are old rooms which haven't been updated in years. It makes the room look dirty especially the bathroom.