Over all we had a great holiday here. The staff were really great, most were super friendly all were helpful! The complex is a bit dated (well used and weather worn) but the maintenance staff are constantly fixing, painting etc The cleaners are busy but because the place is well worn it can never feel pristine We didn’t go all inclusive but ate in the restaurants a couple of times, food was good although there is no ambiance in the canteen style buffet - there are some amazing places to eat nearby though Having so many pools is great. The main pool is super busy and loud but the adult only area is lovely and relaxing Getting loungers and umbrellas at the main pool was tough unless you got up super early We were travelling with our 5 year old who loved the slides and water park. She tried the kids club a couple times and enjoyed it too The entertainment at night was alright - not amazing but was a safe place for kids to have fun. The mini disco was really loved

We stayed at THB Tropical Island as a family of 4 for a week. We had booked a Premium Apt with pool view, but received 9ne with a Garden View, not a big issue. Rooms were a bit tired looking and could do with a bit of freshening up, however they were cleaned daily and met the families needs. Great grounds within the complex, plenty of pools but we mainly stayed around the main pool. You will always find a sunbed but will need to go down early to get and umbrella. Some of the songs around the pool wouldnt be family orientated, however if your enjoying yourself, you wouldnt be paying attention to the music. We did self catering but opted to pay on two morningsfor breakfast, €12 per adult, children free, had everything you need. Opt to get a back gate key, cuts 5mins off your time to the beach/town, which is a nice 10min stroll. Overall a good stay.

Had a lovely stay. Staff and food at hotel are excellent. Could do with improving on the availability of the buffet restaurants and having them open more often. Def requires some upgrades, especially to the pool toilets and lunch at the pool bar. Overall a solid property but could be in danger of sliding if money is spent on upgrading some areas soon

Overall, this is a nice facility. We stayed on all-inclusive and the service was OK. The drinks are basic but there is a good selection of food. Nice choices for breakfast and many good dishes, but I did not particularly like the chicken and pork. Lovely desserts and very good pizza. Our flat was comfortable enough with a nice balcony and a good hot shower with sufficient water pressure. The beds were nice and the curtains thick for a good blackout. A few family members struggled with symphtoms suggesting food poisoning during our stay and other guests did as well but the management refused any connection with the buffet. Funnily, those who took precautions stayed healthy whereas the ones who ate a wider range of dishes got sick. I wanted the hotel to take responsibity for lost vacation time and told them that this could lead to a more favourable review, but their response was that this was "blackmailing". OK! So, a lot of vomiting going around the facility but nothing to do with the buffet then.

I like the child-friendliness of this hotel. The little one loved it which is the main purpose we went.

The pool we looked over was very dirty this was cleaned after I complained. The lift was worn out to the property and nearly threadbare. The area in front of our door was dirty floor ,ceiling and walls. The property was lovely in other blocks and could be lovely if it was cleaned and had some money spent in areas. I did complain and ask to be moved or have a refund this could not be arranged immediately and after day 2 I said I would stay asm it didnt seem worth it then and I had got used to the dirt.

This hotel is within walking distance of the beach and restaurants. The hotel is great for families with the slides pool and entertainment. The accommodation was clean. The only negative was the food was not the best, so we ended eating out for lunch and dinner.

This was a great complex with so much to do. A bit if a walk to the beach but we didn’t mind.

Not a 4 star complex,

Third visit to Tropical Island we use it as a room only base. The apartments are super clean and comfortable with lovely landscaped surroundings or small pools if you prefer. We find it a very relaxing place to be but enjoy the entertainment round the family pool too. We go out for all meals and have the occasional snack in our room from the supermarket. Playa Blanca restaurants are too good to miss.

Nice hotel. Rooms are nice and spacious. Hotel was clean. Use of the fridge and cooking utensils good if not all inclusive. The extensive pools were great for the kids and the slides were great fun.

Very Clean, pools are great, adult pool brilliant for decent lane swimming. Around 44m. Kids loved it especially the splash pool. Very safe and kids loved the freedom being able to roam around. Asro pritch and tennis courts in good nick. Would highly reommend for young family.

Good for families and children. Nice pools and kids entertainment. Need some more shops either inside or near by. Room was cold. Need a shallow pool that kids can swim in (0.70m)

It’s very good for families with kids. Everything you have in the hotel

Location is perfect, not too close to playa banca high street not too far. My kids love swimming pool and we like the fact that every 30/40 apartment had their own swimming pool plus the main pool which is common for the whole hotel. That’s unique as I have never seen that before. Parking was easy. Entertainment was good. We only opted for Breakfast, but that was good too. During our stay we noticed that fridge was not working so we notified to the hotel staff and were surprised that they replaced with brand new fridge. As a suggestion I would only suggest one thing that fridge should have freezer section as well. But overall it was very good experience. 10/10.

Fantastic apartments for 3 or 4 people. Kitchenette was on the small side but we didn't do as much cooking as we were planing to, so it was perfect. The food at the restaurants was great, with so many options to chose from with "eat as much as you can" buffets, we paid separately for this, not sure if the "all included option" would have worked out better for us, since we ate out a few times during our stay during fantastic day out trips (some booked privately with independent tour bus companies). The curtains completely black out the light, so that can provide a bit more sleep in the mornings. It feels very safe around the huge area of the apartments complex. In the mornings around 7:30am the hotel personnel do their rounds with their trollies, the noise of the wheels woke me up a few times - I guess that's unavoidable but it would have been very quiet apart from that. At the end of our stay the hotel seemed to have filled up (high season), I was grateful that during our stay the hotel wasn't as busy. There were mini disco parties for kids at 8:30pm, and other events after that for the "grown ups", that kids also enjoyed. This was very nice and better if you (or your kids) manage to make friends with other families and have a drink with them. If you want to relax and have some peace and quiet time, try to get a room that doesn't have a pool just outside (pools are all at easy reach anyway). Lanzarote and this hotel were the perfect choice for a memorable holiday!

I left after one night. The place was filthy and I’d strongly recommend you take it off your sote

I cannot fault this hotel, I travelled as a solo female & felt very safe, the staff are very friendly, evening entertainment was good, food was excellent with plenty of choice. rooms are very spacious & clean. A short stroll to the town with nice bars & shops. I will return later in the year.

Enjoyed every moment nite! Staff were helpful and friendly. Apartment spacious and well equipped. Will definately return

Great place to stay for training

Really clean throughout. Adult only pool a definite bonus. Disappointed with food and drinks included in the all inclusive package. Restaurants rather chaotic

Really clean throughout. Adult only pool a definite bonus. Disappointed with food and drinks included in the all inclusive package. Restaurants rather chaotic

That place is for low cost package.there is no way to cook anything.but the population who comes there is very low level very noisy.so imagine how can you relax .the personal is nice but what can you when you have this kind of tourist.

Nice and clean place with good food and drinks plus great and lovely staff!

We have just come back and had a lovely stay, the apartments were clean and well kept, well equipt and maintained. The complex itself is very big, slightly dysfunctional, only one family bar open during the day so unless you're at the main pool area during the day you have a little walk around the complex to get a drink, although it looks as though there are other facilites to have a bar, maybe theyre open during the summer. We were all inclusive the food was do able, always something to find, again the dining area was dysfunctional, three sections which didn't really flow and very much like a canteen, plastic tables and chairs. The snack bar was convenient offering usual fast food, salad and sandwiches, but often a little queue. We dont really drink so cannot comment on this side of things. Pool areas were well kepts, the main pool was freezing but thr individual pools at the apartment blocks were heated. The sports facilities were great fun, the entertainment was usual holiday entertainment- something for everyone. Kids club i wouldn't recommend- day 1 my 2 children escaped and made their way back to our room past 5 pools without anyone noticing, luckily we were just getting some bits from our room, we went back to make kids club aware but not really bothered, day 2 we made a point of sendng them back thrn the staff chased after us and was flustered as our just 4 year old had been arguing with a group of girls - it seems kids club cant cope with kids so they didnt go back.

This resort was okay but is definitely not 4 star. Is should be a 3 star resort - certainly if you compare to nearby newer hotels and aparthotels. The two bedroom apartment was adequate and okay but for a family of 4, the sofa bed was uncomfortable and didn't give good quality sleep. The breakfast in general had lots of choice but the hot typical Western food was either overcooked (fried eggs) or not tasty. If you stuck to the fruit and bread then it was okay . The large poolside snack bar had the worst food we had throughout the holiday .... luckily we had a hire car to get out to other restaurants etc. Staff were very pleasant and the pool areas were many ... but FREEZING water! Be warned! Our four year old contracted a fever because of this. Don't get me wrong, - it's an okay resort but we would have paid more for higher standard accommodation.

We had an excellent stay in THB island. The equipments are perfect, the situation is reallu good, close to the city and the harbour. We enjoyed the playa papagayo, the good restaurants playa Rubicon. Perfect

I have just returned from a week in this lovely hotel. i have travelled to caranes many times but first time staying here. And our family love it ….So the moment we arrived great check in lovely man who explained everything to us. our hotel room was so nice spotless comfortable, a lovely bottle of Gin for us too which was a great. we were there on Breakfast only and that was lovely everyday plenty of choices. The staff at this hotel work so hard and are so pleasant to everyone..... Thank you hotel tropical we will be back.

I have just returned from a week in this lovely hotel. i have travelled to caranes many times but first time staying here. And our family love it ….Sothe moment we arrived great check in lovely man who explained everything to us. our hotel room was so nice spotless comfortable, a lovely bottle of Gin for us too which was a great. we were there on Breakfast only and that was lovely everyday plenty of choices. The staff at this hotel work so hard and are so pleasant to everyone..... Thank you hotel tropical we will be back.

Second visit. Even worse than first one. 5th Dec found bread with mould . Spoken to staff (lady with curly short hair) Her reaction. Ah ok. Thats it. No apologises nothing else. Food loads of fat everywhere. Fries,meat,sauces,pizza. Food is disgusting up there. Few people agreed with me. Drinks ok not bad at all. Went self catering but one guy at recepcion offered All inc band for €20 a day cash to his pocket. We did meet at some point and exchanged money for blue band. Not bad deal. Hotel areas clean. Rooms so so. No cleaning service on Sunday.

Beautiful aparthotel. The pools and environment are lovely, lots of activities for adults and the kida. Small Pools are heated for comfort, the main pool is freezing however. Rooms are a bit basic and could do with renovating the design, especially the bathroom. All inclusive is great but we got bored of the food after a few days, but considering the low cost to add on all inclusive compared to just apartment then it was worth it as many hotels charge this much for breakfast alone. However the soft drinks are incredibly watered down.

The hotel is like a small city! The compound is huge! Rooms are divided in to smaller complex many with heated swimming pools. There is also 2 main very large pools, one only for adults. The hotel is a bit warn out, apartments large with separate bedroom, not very cozy more like a room at a hospital. Kitchenette, quite old. Very good cleaning. Large terrace with table and chairs. We didn't eat there , we heard so many complains about the food. It takes approx 15 min to walk down to the town. It's a typical charter hotel.