Good location friendly staff

Food at restaurant was fair. Breakfast buffet was excellent.

The staff were friendly, helpful and efficient and gave us some good tips on touring and restaurants. Our room was fine, clean, airy and conveniently located. The restaurant was a bit 'wacky' in its colour scheme but the food was fine.

Quick checkin and checkout, room was clean and comfortable. Lots of parking under the hotel which made getting luggage to and from room/ car very easy. Staff friendly and helpful. Restaurant was great also. Great value for money would stay again.

Does what it says on the tin - Good value and pleasant staff

It was a nice place to stay, the staff was super nice and helpful. It is a little bit far from the center of the city, but it is a wise choice if you don't mind the transportation. Would recommend staying here!

Rooms are dated. But clean. Reception staff were lovely. Breakfast was decent.

The staff at this hotel were exceptional. Helping us alter our booking and taking time to do so. Breakfast was good.

We arrived early 1:00 asked could we go in early or come back later the clerk said yes 20 min, so we stayed. He kept saying another 20 min till finally allowed to the room at 2:45. We left the room they made the room up well away, got back the door was a jar. Talked to reception they said they will retrain staff and all was good I said no they basically said to bad. The internet took 3 min to down down load basic e mail could not open attachments. Internet usless

There was an industrial fan for the swimming pool outside our window on 24/7 we couldn’t sleep whatsoever reception didn’t care would pass on message to manager

I like the fact that we were moved after complaining about loud noises, and to a much better room that did not look like it was the titanic.

Front-of-house staff on check-in are ALWAYS so unfriendly. There is one lady in particular. Thin with black hair, she never had a name tag on but checked me in on 3 occasions, never getting a hello out of her or anything. She looks like someone has just run over her puppy all the time. I have stayed here 4 or 5 times now and there service from her is a shocking as the last. Normally I get food delivered to the hotel as I have tried the menu in the restaurant and want something different. Normally I let reception know I am ordering and ask if they let me know when the driver arrives so I can come down. Normally this isn't an issue, but during this weekend's visit, she told me "It wasn't a service they offer?!" a courtesy call isn't a service?! 150 euro a night, I think this isn't a big ask! 5 nights I have stayed here and the service hasn't improved. I won't be back.

Great location for access and a wonderful hotel with all the amenities you could want.

Hotel is basic- room was clean and practical. Hotel is a little out of the centre and located in a business park. Bar area is extremely basic.

Very clean and tidy room. Breakfast choice was great.

Facilities are run down, basic service ( had to ask for my bed to be made), not a good neighbourhood… it’s not like it was a low nightly rate either

Room was very warm, left window open, but there were people talking on the patio below till midnight. The room never cooled down.

The hotel itself is fine. The lobby, halls and our room were all well kept and our room was spacious and very clean. However the same cannot be said for outside and around the hotel. There was broken glass, cigarettes and rubbish all around the car spaces immediately outside the hotel doors. We also experienced fire alarms going off at 4.30am until 4.45, all 4 of which were cancelled with 10-15 seconds, but not a single explanation or apology was given at the time nor the following morning. It is in a good location for travelling into the city, and thankfully had underground secure parking, as outside the hotel feels quite unsafe.

Little thin towels. Very worn out. No aircon. Only liquid soap. No extras. Limited menu in restaurant. No fridge. Plastic cups. Not one glass. Disappointed all round

Typical older business hotel ten minutes from town. Clean, reasonably comfortable, pool. Decent wifi, rather dull breakfast buffet, but overall it was ok value (for Ireland.)

Convenience of booking in/out online, no queueing. Very friendly staff throughout the hotel. Value for money.

We stayed one night. The room was very clean and comfortable. Don't know if the hotel was busy that night or not, but it was really quiet in the room. No noise from other rooms

Room was cold. Radiator in room. Heat came on at 5pm after 1.5 hours waiting.

Clean, staff were lovely, breakfast very good. Overall worth staying.

X

Very much a standard corporate type of hotel with nothing that really stands out as far as rooms go. However, the staff are excellent and a great credit to the hotel, keeping it very clean and super friendly. We are back in Limerick shortly and will certainly stay here again.

Lovely hotel, staff very friendly, tasty breakfast. Found the area a bit rough. Was approached by an undesirable character when I parked our car in the adjacent car park. He was looking for money. We got a feeling it would not be safe to walk around the area at nighttime.

Unfortunately, we did not love our stay. The staff was very helpful and friendly however the hotel is very "tired". Definitely needs some upgrading. The area is right off the motorway and there were a lot of outside people coming into the hotel. Manager was trying to keep people out, but I believe it was over his head.

Fire alarm went off at 10 pm, tv remote didn’t work, broken piece on shower, carpets were stained, breakfast plates were greasy. Pre paid for breakfast, didn’t even eat there because plates were dirty. Was not impressed whatsoever. Would not recommend staying

The property is a mediocre state

This hotel is lovely staff are fab rooms are massive and they can’t do enough for you spa is really lovely as well can’t wait to go back

Stay was fine, although on entering the lobby there was a very strong smell of stale cigarette smoke. The person on reception was fine but lacked a friendly attitude. The food was excellent and the service in the bar was very good. The checkout was not very friendly, no hello, no thank you, no good bye. The location itself is unfortunate being opposite a halting site, and there was evidence of this on the road outside the hotel. A young male in a motor bike doing wheelies up and down the footpath with no regard for pedestrians. The guards were there but they could not catch him. All in all not really good value for money in my opinion. A place like this needs to be offering bnb for <€100.