Property was not what was expected

Thank you for a lovely stay, my birthday was indeed special at Home Sweet Home. This quaint resort is for budget friendly travelers that want outstanding views of the sea and ocean accessibility. Patsy’s, a local coffee & ice cream shop, is a 5 min walk for excellent breakfast along the coral filled sea waterfront

We have stayed there multiple times over the last decade and have never been disappointed by the beauty of the location and friendliness of the long-time employees and owner.

Only spent two nights in Negril at Home Sweet Home resort prior to traveling the island. Negril is a very small sleepy town with plenty of bars and any other party needs well within reach but very little in the way of restaurants or shopping. Perfect for some, not for others. Can’t imagine children would love it. The resort itself is in a good location and the few staff I saw were very friendly. The place is VERY dated and a bit on the dirtier side but not bad. I had fun. My parents would have left. There’s a small pool but the star of the show is the cliff jumping and good snorkeling right on site. That’s specifically why I booked there and it went to plan. By 10pm it’s pretty well dead there, and it was a weekend. Grocery store down the street and a dispensary directly across. No specific complaints but unlikely to return to Negril. Even if I did would most likely stay elsewhere but at $120 a night it was okay.

The swimming off the cliff was world class. The towels were fluffy and the food made by Junior was delicious. Anna and Tina and everyone was so helpful and friendly. A lovely place for low key relaxation, amazing swimming and views and fantastic food.

Cliff-side location was very scenic, nice landscaping and pool area with stairs down to access water for swimming or snorkeling. But, lots of junk lying around perimeter, empty beer bottles outside buildings never picked up. Room wasn't as nice as I expected. Bed was comfortable, but not "Tempur-Pedic mattress" nor "Premium Bedding". Hotelscom & Expedia listings both say rooms have microwaves, but direct hotel website shows only some rooms with microwaves. Ours did not. Biggest problem was the restaurant. One of two chefs was out sick for the duration of our stay. Food orders took 1.5 to 2 hrs to be fulfilled. Suggestion was to pre-order meals, i.e. order dinner at lunchtime, which we did once successfully. The second time we tried this we showed up for our pre-ordered dinner and there was no staff at the restaurant at all and no one showed up with our food or an explanation. Nearby food/restaurant choices are very limited. The highway is not very pedestrian friendly to walk any distance, so you have to take a taxi which gets expensive. We were there with friends and expected to save $ by sharing a taxi, but were charged per person/couple.

I booked a deluxe room with seaview and when i checked in i was bought to a room and i thought after entering there was a seaview but there was not. I went back out Immediately to the office to the individual who checked us in and the security guard said he was no longer available. It now maxe it totally transparent that this was a bait and switch. There was no other rooms available according to the security guard and ocean front rooms are usually more money. The room was swellt as if there was sewage issues, tv did not work and I couldnt connect to the internet as the office for check in was closed.

The place was really nice for swimming and jumping off the cliffs. The owner seemed really nice. I’d stay again.

O'k but a lot con be done to improve the property. The breakfast experience was good!

Beautiful views. Shabby property. Unpleasant staff at restaurant. Rooms never cleaned.

The View from the Room breathtaking. Only good feature. Would NEVER stay at this hotel again.No in room cleaning service despite tipping first day. Sheets had faded blood stains. Had to ask for clean towels and toilet paper daily. Staff rule the resort and do as they please.

The hotel was very run down. I really liked the location. The views were stunning and we snorkeled right off of the property.

What a quaint little gem! Our room was clean and comfortable. The view is amazing. This is not a “5 star” chain hotel so if you are looking for that experience this is not that . If you are looking for friendly staff, clean and well taken care of property this is it. I loved drinking coffee on the cliff area. We missed sunset but I know it must be gorgeous to see from here.

HSH is GREAT! If you like a Clean, Quiet (oddly no music was playing on premises) & Safe (night security Shane watching out for Everyone all night long) Area to stay This is it. Again so quiet even the restaurant music is low. The Restaurant (Westair Quizine) serves delicious Rum punches 😆 The food is good too lol. Some may complain about the late breakfast but I enjoyed it because Im a late riser. The Penthouse views are Beautiful!! Lovely to wake up to & Lay in the Hammock to watch Sunset. The Bed was super Comfortable. There are other Restaurants, Grocery Stores & Ice Cream within 5mins walking distance. Staff is Helpful, Sweet & Friendly. Even called a taxi for us after seeing we were out standing & cldnt flag one down. Pros - Nice Staff, Views, Food, Drinks & Cleanliness Cons - Steep & Narrow staircases, Small parking lot & the Dim lights in walkways. I suggest bright LED lightbulbs or Lightropes along the railings so ppl can see where they're walking especially after a few drinks 😁 Other than that We enjoyed our stay and Will Be Back!!

I sent my feedback to the hotel directly noisy, smelly,television did not work entrance light didn't work foul water leaking from the floor above with loud drilling at 8am in the morning not good ill tel my friend's in Canada

Dated hotel. Small grounds area for catching some rays. Restaurant ok.

The staff is friendly but the property needs some TLC the entire property!!!. With that fixed this property would be top-notch. I enjoyed the view from my room and the pool. Not so much the cliffside because I can not swim. I am sure it would be nice for someone that can. Actually, it was a bit scary for me.

Nice view, but not clean.

Had an awesome stay at Home Sweet Home !!! Love the friendly staff !!! They always make my stay feel comfortable and I feel like part of the family !!! I’ll definitely be back !!! Only suggestion that I would have for them is to update their sitting chairs on the grounds other than that I’ll see you in May !!!

Staff was incredibly courteous and made every effort to satisfy our meal desires. There was a security guard on staff every night which was a reassurance as well. The cliffs are a very fun place to stay because you can jump from them right into the water. It was also conveniently close to all sorts of stores and restaurants so we were easily able to venture out and enjoy ourselves. 10/10 would definitely stay again!

Frequent Negril visitor and have stayed here before. Only stayed 1 night this trip. I like to move around a bit and explore new places. I should have stayed longer here. My kids enjoyed the pool and when the water is calm, swimming off the cliffs. Check in was very fast and very friendly. I really like the Executive Suite (first time in this room). Downstairs has 2 beds with one of them in a seperate room with door. Upstairs has full kitchen with big fridge, stove, microwave, coffee maker. Big upper porch overlooking ocean. AC! Hot water! Will stay again next time! Soon come!

The view itself is worth it. Everyone was helpful and friendly. I highly recommend.

Fantastic location - really enjoyed the ladder into the sea. Tina, the front desk receptionist was very friendly and kind and allowed us a late check out for free. The pool is kept clean and the fellow guests were kind. The rooms are simple but nice. Good value overall. The breakfast is a bit slow and overpriced. $20 for two people but it took an hour to get the food.

Absolutely loved our stay from beginning to end. Complete relaxation even with a child with us. Cannot beat the location and the view is unforgettable . Hosts are amazing.place is very clean and quiet . I would recommend this place to everyone to visit at least once.

Hotel is a budget lodging in a beautiful location. Rooms show wear and need updating. They are clean and comfortable. Resort grounds are great. The restaurant was horrible. They overcharged and were very rude. My understanding is the owner 86'd them after many guest complaints Don't expect luxury. This is true Jamaica. Complete with motor bikes and barking dogs at night

I loved the cliffs and having access to snorkel their. The pool was nice but the area needed much attention. It would of been nice knowing a few things that came with the room like beach towels and ice. The restaurant/bar needs to change. It would be nice to have someone their to actually take your order. Half the time they weren’t their. And when they were they had a very limited menu that never changed and was over priced. And for the drinks what a disappointment they were in 10oz glasses no fruit and 9.00. I hope next year when I come to visit that this will change because Home Sweet Home could be a diamond in the rough.

Beautiful location and room with wonderful views. Room needs some ammenties like coffee/tea as Restaurant opened and closed too early.

Tina was AMAZING and so accomidating. The rooms were very clean and we enjoyed our stay. Tina saved the day a few times and she is dedicated to making her customer's feel welcome and safe. Thank you Tina! :)

Five star location with one star staff! Passport and money stollen from room by the maid! When reported to the police and after the staff and police and myself searched the room and luggage, passport showed up but of course the money didn't!! USE THE SAFE AT THIS PLACE EVEN IF YOUR ON PROPERTY!! FAN BROKEN, AND AC TOO!

Great staff. Good people. Wonderful view. Good food.

We booked a deluxe king room we got a nasty double. The receptionist told us hotels.com made a mistake. The room is filled with spider webs. Basic cleaning should have taken care of that. The site states that theres a restriction on property. It was never open during our stay. Couldnt even boil water for tea. One of the past reviews mentioned something against blacks. She might have been right. This place is a mess. Only the view is nice.

The truth is: It’s not as fancy as you’d like if that’s what your use to or expecting. BUT!!! My boyfriend and I were VERY comfortable we didn’t ask for much even when we did we’d get it. Everyone around and working there were so chill and nice. The view is everything, beach is 5- 10mins away, budget appropriate not to mention the town is 4 mins away. Easy access to atm, Popeyes, pizza place, supermarkets, clubs, etc. We’ll be definitely going back next summer same room and everything. We really enjoyed our stay it was so hard to leave😩. Thanks guys!!