Good hotel, friendly staff, and great area. Only complaint is water temp reaches luke warm at best but would stay again.

Great boutique hotel within walking distance of the beach, restaurants and shopping. Love the free happy hour. Great way to visit sister properties. Pool also was wonderful in the courtyard. Very tropical. Thanks for a great stay.

Loved this place . Highly recommend. Will stay again .

Not bad location

Really liked this boutique hotel in South Beach! I’ll be back!

BEWARE: The hotel is NOT on the beach. The actual beach is at least three blocks away. It is also SEVEN blocks from ocean drive and 10th (which is the heart and lively area of South beach). This was extremely disappointing. The hotel itself is very nice and clean HOWEVER, when i booked, it states that all taxes and fees were included in the price BUT the hotel tried to scam me and force me to pay the resort fees TWICE. The manager was extremely rude and condescending when I showed him the proof. He refused to refund the overcharged fees and lied about the contract. Very sneaky and subpar customer service.

Great friendly staff. The only issue is getting ice for your room. It’s a long walk.

Our room didn’t have toilet paper. We had a hard time trying to work the television. There is no phones in the room so we can communicate with the front desk. There was a visible hole under the bathroom sink. The bed makes a creaking sound when you lay or even move your body

This hotel should be investigated for fraud. Just search "mini bar" in the reviews and you will see countless guests erroneously charged (like myself). I called and they gave me the same runaround that they give everyone else in these reviews. They even tried telling me the specific drinks I took, but luckily I took a photo of the mini bar and can prove they're lying. Ended up disputing with my credit card company instead of wasting anymore time here. Other than the obvious fraud, the room was also poorly lit, appeared to be missing a shower door, the bed squeaked horribly, sheets were rough, and the air conditioning was stuck on a setting that turned off every hour. We only stayed here because it was a last minute necessity (delayed layover flight) and because of the location to the beach. Was not worth the price.

The staff was okay. The room was an average hotel room with windows that didn't open. Pretty dark even if it's sunny out. So close to the beach. We stayed here for 2 days but I got around 15 bedbug bites. And I still am suffering from it now. Other than bedbugs, it is an average hotel room.

I had an amazing stay at Riviera Suites South Beach. The staff were friendly and attentive. It was a 2 minute walk to the beach, 5 minute walk to bars and restaurants, and about 20 minutes to Ocean Drive. We walked everywhere and used public transit to get to Downtown Miami. We felt safe the whole time and were so happy with the location of the hotel. I would recommend this property and would stay there again.

The only negative thing i can say and its not a huge deal at all was the a/c units are out dated. The property is really nice and staff was awesome

The two women at the front desk on 2/25 around 2pm are the absolute best! I’ll be back just for them.

Nice location

I didn't liked it

Old, expansive hotel. When I arrived the housekeeper was sitting in my bed watching something on cellphone and they don’t have space to stock the luggage’s after checkout. I had to take an Uber and pay 20 dollars to keep my things in another place. I never saw something like this. Horrible hotel, horrible experience

The place is nice, a couple of blocks away from the beach. On site restaurant. There is no parking on site though. So you have to find a parking lot and pay 40$ for overnight parking.

I enjoyed my stay there and the roof pool was really fun

Staff is incredibly friendly, efficient and accommodating! The hotel itself is in a super convenient and lovely area. Overall, highly recommend -- thank you Gabriela for your welcoming and helpful energy!

My biggest complaint was that the AC was not working and I expressed myself at front desk and it was never fixed.

I probably won't visit them anymore. My recommendation is to renovate the rooms.

Didn’t like it. The room had terrible odor, had to wait more than an hour for my deposit:)

Great location and staff, but I was charged for several minibar items that I didn't consume. The hotel didn't return my calls and emails regarding the complaint. I consider this a serious issue.

Overall the Hotel is fair. The Hotel is older and certainly feels as such. Third floor hallways are dark and damp. Dampness could be due to the water dripping from the ceiling onto the hallway carpet (with no effort from cleaning staff to collect water). Overall building smelled musty and now I know why. I wonder what the mold count is in the rooms / hallway? Unsafe? Would not recommend.

Honestly, the ambience, service, location, food and beds were awesome. Rooftop pool was small but the terrace/sundeck was cute. The balcony room was worth it travelling with 4 in a room. The lobby and restaurant area were super cute! CVS, the deli and Joe and the Juice were perfect affordable, quick and easy food/alcohol options. Negatives were the shower didn’t get hot despite having maintenance try to fix it. I know this was only our room because others we travelled with didn’t have the same issue. Room was very dark and the sink area was very very small (and separate from the bathroom). No beach chairs but a public area of the beach wasn’t far and towels were fine. I would consider booking again.

Second time I’ve stayed at the Riviera. Love this little boutique hotel. Great location. Lovely rooftop pool area. Good vibe. Cute bar on the property. Hotel does have a faint musty smell, but that’s very typical of hotels in Florida. Every every hotel I’ve stayed at in Florida has the same smell. Not a big deal for me. Other than that this place is very clean and that staff is top notch and on top of everything. Love the Riviera!

The hotel is in a great location that is very walkable to the beach. The staff were very friendly as well. A few things we didn’t like were that our keys kept getting deactivated even though we kept them away from electronics at the discretion of the staff at the front desk. Another thing was that there was no “do not disturb” sign option and housekeeping came at the most random times and not everyday. In addition, staff would knock on our doors and if we didn’t answer right away they would be about to open the door themselves and when we opened it at the same time they would just ask us if we needed anything from the mini bar. Personally, that made me uncomfortable and felt like an invasion of privacy.

Awesome servic

poor service,old and tired property

Check in process was smooth. Gaby at the front desk was very friendly and efficient. Our room was upgraded to a suite, which we appreciated very much. The hotel is very convenient to the Filmore and you really cannot beat the room quality for the price.

Front desk folks were not very helpful. Maintenance team was great. We didn't have any hot water and they fixed it quickly. We had a dirty sock left in the room from previous people. Roof top pool was very dirty. False information advertised about happy hour at their new Mas Cuba bar.

It’s in a good location. The front desk staff are very nice and professional. We brought our black light and for the most part it was very clean. You can hear the room next to you snoring. We bought our own drinks to avoid the mini bar but we were erroneously billed for mini bar items. So far we have sent 2 emails and one call but have not received a response. We are making one more call for help but if we cannot get a refund then we will have to write a review outside of Expedia.