Great hospitality, very clean, good rate, & close to the train station. It was noisy at night, although no fault of the hotel. We would stay again.

Too close to the railway, other than that living condition was very good, pay parking was reasonable.

Nice welcome. Secure parking underground with lift. Room very clean with everything you need Inc sink, hob, microwave, fridge even pots and pans. Coffee maker. They thought of everything

The lack of air conditioning meant the rooms were very warm so the windows needed to be opened. there was a bit of street noise but nuit too bad. However some of the rooms faced the railway line which meant it was noisier for those in the group that stayed on that side of the building. However, ver good location only a few hundred metres from the centre of Thonon and very reasonably priced parking (We used the underground car park at place des arts). We were late checking in but contacted the reception and they were very helpful and left the keys in a safe on the outside of the building.

Location is excellent But very noisy from the train

OTTIMO SOTTO TUTTI GLI ASPETTI

What a terrible place. Environmental health should go in and close this down! The appartment was filthy (I have the photos if you would like them). It was next to a railway line that seemed to run all night and the "view" suggested in the pictures shown is a lie. There is no marina near to the hotel. The check in process was a nightmare as the "local" team were never there when I phined or emailed them to get details. Finally the details were shared with me at 17:41 on the evening of arrival. Add to this that we arrived before 19:30 (the published reception availability time) and no one was to be seen! I would not wish this hotel on my worst enemy. Never again.

What a terrible place. Environmental health should go in and close this down! The appartment was filthy (I have the photos if you would like them). It was next to a railway line that seemed to run all night and the view suggested in the pictures shown is a lie. There is no marina near to the hotel.The check in process was a nightmare as the local team were never there when I phined or emailed them to get details. Finally the details were shared with me at 17:41 on the evening of arrival. Add to this that we arrived before 19:30 (the published reception availability time) and no one was to be seen!I would not wish this hotel on my worst enemy.Never again.

Hotel staff was very helpfull. Location is close to SNCF station and city centre of Thonon Les Bains. However checking in on Sunday's or odd hours is a problem.

Reception staff helpful and welcoming. Hotel is in a convenient location. Easy to check in.

The appartments are close to the centre but are right next to a rail crossing which is in frequent use both day and night so you not only get the rumbling of the train but also the ringing of the crossing bell. The studio was very small and there was barely enough room to move around. A few years ago we stayed in the Balladines which was much roomier so I'd make that my preference for any future stay in a studio. The apartment advertises one housekeeping per stay but this means cleaning the room after you leave not during your stay. The rooms are not exactly spotless and could do with a thorough spring clean. I was charged 7 euro per day for parking but when I looked at their internet site it quoted 5 euro. When I contacted them about this they just said it was a mistake and that the price was posted all over the premises. I checked this and could only find the price posted on the back of the room door at 5 euro. I sent them photos from the interior of the lift, the notice board in the common area near the reception and from the back of the door; it was then they offered a reimbursement of the 2 euro per day difference. I wouldn't stay in a studio in these premises again; not only because of the restricted space but also because of the doubtful cleanliness, the outside noise and the attitude with regard to the parking issue and the ambiguity with regard to the housekeeping.

I regret to stay in that hotel

The room was adequate and the service ok, please note the room was above a railway line which had trains running throughout the night which kept waking us up at regular intervals, overall the room was great for our needs as it was god value for money with easy access to le gets, morzine and Avoriaz which was only thirty / forty minutes drive away, the hotel was close to the centre of town so lots of restaurants and it backed on to the biggest supermarket I have ever seen so you could walk to it in 5 minutes and cook in the room if you wanted too.

Location is too close to the train tracks, some noise from trains passing through. The apartment had dishes and cooking pans but no utensils to cook, no coffee maker. The shower did not have a holder to place the shower head. Parking was cheap and good. Breakfast in the morning is served too late. Very hard to find out where to leave the keys early in the morning, there should be an easy way to check out.

Long walk to lake and staff were not helpful or friendly although the towns folk overall were lovely . Some great places to eat

Staff are pretty great - always willing to help. Hotel price is very reasonable and location near (ish) to town and local hospital was great. Good hotel overall! Recommended

Not only is the reception not open on Saturdays/Sundays (when we arrived), but nobody will answer the mobile phone number on the door. We saw at least 3 other groups, in addition to us, standing outside the hotel completely baffled and unable to get in. We left a phone number but no one called us back. Eventually, on Monday, we looked in to cancel the room (after fortunately finding somewhere else to stay in a hurry) and they were really quite rude, blaming us for them not answering the phone. Oh, and charged us a day's rate despite us being unable to get into their hotel for "cancellation". They explained not answering the phone as being "because we were in Switzerland on Saturday". We looked at the room (before returning to our lovely warm alternative with friendly proprietor on-hand). Cold, stark, very clean, noisy, new, next to the railway line, about sums it up.

I stayed at this "hotel" because I booked a late flight to Geneva to go Skiing between christmas and new year. All the accomodation in the ski resorts were either full or very expensive. We booked this as it slept 4 and is really a block of flats with studio rooms to rent. There are no hotel services, but the rooms are clean and spacious with a small kitchen and spacious balcony. Be warned the apartments have been buit next to the railway line and trains do rumble past between 6am to 10pm. Light sleepers may be affected. This didn't bother me but lack of reception outside of 9am to 4pm did. If you want to ski Morzine is only 40 mins drive away. The town itself is small with a few restuarants and bars nearby.Overall for the price good value for money but be warned it is not a hotel.