Friendly staff, especially Fanika was very helpful. Maybe for a HotelManagement student she needs to learn her boundaries to go a level higher. But for this hotel she was great.

A lot of small issues. The windows were not clean on the upper part, full of dead animals, the drain pipe of the wash basin was leaking badly and the ceiling of the bathroom had a bad water stain (fresh) and a mouldy spot. That influenced the odore of the room, of course. No fridge or coffee maker on the room, which could be expected for the price. Location is right next to the Casino and above the noisy bars. So not the kind if you’re looking for a quiet location. Swimming facilities are great and nicely done, also clean. Breakfast is really nice. Forget good coffee if you’re used to Italian coffee (for the spoilt…).

parking is terrible process, cash/card automat on the street out of order, street parking and garage overprized

Very nice location close to sea, staff is very friendly

In the night it’s loud because you hear the cars from the street :( Beach is close but you pay extra for beds and umbrella

Room

breakfast

The position of the hotel right on the beach, the view from the room to the sea. Employees are friendly and ready to help. The hotel is clean, the room is spacious, the bed is comfortable.

Nice location, really kind young receptionist that was helpfull and warm.

The staff is very kind and accommodating. Refrigerators are not in the rooms but they brought me one when a few items I had needed refrigeration. Also, the location and views are amazing and the breakfast has everything you want and is delicious. I would definitely stay here again!

great view close to everything staff were excellent clean and neat

The staff was kind and professional. Excellent customer service.

The soft drinks machine at breakfast, was not working properly, and there was not diary free milk either.

Excellent location and cleanliness of the hotel. Breakfast and dinner are also good, even surpassing a 3-star hotel. Free drinks with dinner is a big plus. The staff is extremely friendly. Everyone who worked at the reception and in the restaurant was very pleasant, provided all the necessary information as well as any additional information we were looking for. A few days we had dinner at the neighboring Hotel Kristal, but it was no problem because it is very close and the service is also good. Parking was a pleasant surprise. We always managed to find a free place very close to the hotel (probably because it was off-season after all). Also, the method of payment was easy, because you can pay at the hotel reception, which the friendly girls who work there immediately informed us. Everything the hotel offers is more than expected.

Really nice modern hotel in an excellent location ,the half board option is fantastic value for money and the food was very tasty,good quality and plentiful in choice. The rooms where very clean and all the staff where very friendly, professional and always helpful. They even provided me with a pack lunch when i mentioned i was leaving very early in the morning. I really could not fault this hotel in anyway. Overall fantastic value for money. I would highly recommend staying.

Excellent value in mid October. In every respect.

It would be a shame to complain about anything at all.