Iberostar Waves Creta Panorama & Mare

They offered us a fully new renovated room however was in front of hotel entrance. We saw ocean view from an angle. The non smoking room we asked was fine but 2 neighbors smoked. Biggest issue. No beach!!!!!! Lots of pools and hotel is more for families. Restaurants closed ala carte. Italian restaurant disorganized and food was awful. We left after 2 bites. Buffet closes at 9:30 pm they clear up at 9. Day buffet opens 12;30 and closes 2. No food left for late birds that go to beaches and shop or excursions. The grounds are kept clean and maintained. That’s why we gave it a good rating. Front desk disorganized upon checkin. No checkin counter. It’s a mess and you have to present your passport 3x cause 3 different people bounce you at around. This iberostar does not represent others we’ve been at.

Loved every second at this hotel. The staff are the stars of the show - nothing is too much trouble, aswell as the lovely new rooms, the gardens, the food, the view - outstanding. I don’t usually got to the same place twice but seriously thinking about coming again next year.

A wonderful holiday! Thank you so much to all the staff at Iberostar Creta Panorama e Mare, you are sensational in every way! We felt welcomed by family, we felt at home!

Really enjoyed our stay, my kids loved it. The hotel is lovely and has the most beautiful sunset form our sea view bunglalow and the bar area. The food was great, the all inclusive options were fantasitc and such great value. The cleanliness of the rooms and everywhere was impeccable. Thank you! We will deifnitely be back