Hotel Piazza Bellini & Apartments

LOCATION IS EXCELLENT BREAKFAST IS VERY GOOD STAFF ARE VERY ATTENTIVE AND POLITE VERY CLEAN LOVELY OUTDOOR SPACE FOR CHILLING

NOTHING APART FROM OUR DOOR LOCK

excellent location to discover the hectic vibe of Naples everything is on your doorstep. The hotel is modern in an old building good size well equipped, modern clean rooms, the courtyard area is a nice bonus and a place for breakfast or just to take a drink. All staff very helpful and whenever we come back to Naples this will be our choice to stay again.

The location is excellent, our room was lovely we stayed here twice at the beginning and end of our holiday

The air conditioning in our room 511 was very noisy . Had to turn it off at night

Excellent location.

The location on Piazza Bellini is excellent. The hotel is basic — fine for what it is. But I left with a sour taste. The courtyard is prominently featured throughout the hotel's website and marketing, and it factored into my decision to book. On my second afternoon, between lunch and dinner, I stepped outside to enjoy two slices of pizza there — alone, quietly, for maybe five minutes. A staff member came out and told me I couldn't sit there. When I explained I was a hotel guest with a view of my own room, he went and retrieved the manager. I got up and left without incident. The reason given was that the courtyard serves food and outside food isn't permitted. I understand the policy. What I don't understand is the execution. There are no signs anywhere indicating this is a café, that outside food is prohibited, or frankly that it's anything other than an open courtyard — anyone can walk in off the street. The only listed hours anywhere are the breakfast hours, none other. Worth noting: the hotel entrance is located inside this courtyard. To enter or exit the hotel, you pass directly through the café space. A small group was sitting there playing cards — no food, no drinks, no issue. I had two slices of pizza and management was summoned. The courtyard is the hotel's own Buvette Bar, not a third-party business sharing a space — and yet a paying guest with takeout was made to feel like a trespasser — treated as the problem rather than a person to accommodate. A friendly heads-up would have been enough. Instead it felt unreasonable, and frankly, rude.