Kernos Beach

The hotel was good overall, the cleaning staff need to wipe the floor of rooms as it is dusty, they also need to add a box of tissues in each room.

C

Spacious room bungalow, huge pool, clean beach, plenty authentic greek food, beautiful flowers and traditional grounds. A bit annoying but no kettle to make tea or coffee in room, also no mirror in bedroom, was a challenge to dry hair and get ready for the evening from the bathroom mirror, lack of plug sockets. Cleaners did a good job, although not at a consistent time of day, so appearing early evening at door when you want a shower was not ideal. In the main restaurant the fresh fruit deteriorated in the second week of our stay and the general consistency of food from the previous week went down hill. However there is plenty of places on site to get good food and drink at different points of the day, we particularly enjoyed having a local beer from the bar overlooking the beach at the end of the day. Malia town is a short walk away providing plenty of nightlight and authentic eatieries. The evening entertainment at the hotel throughout our stay was very basic and lacked greek culture and fun! Nearby hotels certainly had much more to offer. The room although was in a lovely quiet part of the hotel and ticked many boxes, the view of the sea was very limited, not really what we expected from advertised and the money paid. The staff do favour the requests of the German clients being the main clientele however it did not ruin our stay and we made the most of our well needed holiday.

From the moment we arrived, the staff welcomed us warmly, helped with every request, and were simply amazing. The air conditioning in our room didn’t work, and they immediately moved us to another room. Everything we asked for, we received. The hotel has a very relaxed atmosphere, and the kids felt free to use the facilities at any time — even at night. We were invited to meals and greeted warmly throughout the hotel. The food isn’t particularly rich, but it’s decent. We were on a family trip and spent most of the day outside, so it wasn’t a major issue. The location is excellent if you have teenagers, as they can walk in the evening to the nearby clubbing area. The only downside is that if your room is in the main building, there’s quite a bit of walking to get to the beach or the pool.