It would be nice if lodge had something special for guests who frequent there establishment

Nicest hotel I've stayed at in any small town.

The room they gave us when we got there was a broken toliet part in bath room part in hall. Went to front desk and they moved us. Mix up with maintenance and front desk We had a good laugh

Great stay & nice lodge like hotel. Definitely will stay again- thank you!

I always stay here when I travel to the Emily area. Clean, cool vibe, great hot tub!

Convenient place to stay for work related business.

Very nice clean and friendly staff nice quiet area

We can start with our arrival on Sunday, August 21,2022. My husband went in to register and no one was there nor were they there for 20+ minutes. He screamed, he opened doors and Nothing. He came back to the car and I started calling the phone number assigned to Whitefish Lodge and Suites in Crosslake. Finally, as I was about to hang up someone answered. When I said we were at the front desk and no one was there I was told "it's so late, I hadn't expected anyone." I checked the time, it was 6:28 P.M. Once registered and assured we had a room close to the elevator which I'd requested because of knee surgery and recovery from Covid, we went UP to the second floor and walked 3/4 the way down to our room. I complained when we went out of dinner I told the woman of my request and she said, " there was nothing on your reservation." I had it on my phone and she said they'd see what they could do the next day. Never saw her again. We had appointments the next day, we're remodeling our cabin, a place that's been in my husbands family for over 70 years and when we returned, again no one at the front desk. We were also attending a family reunion with others who live up there year round... The beds and bedding were so uncomfortable, quilt was too heavy, couldn't get the darn t.v. figured out, in adequate lighting and no clock! over charged and paid for a suite for 5, if we stood up like cord wood. No need to go on. You get the message. Never Again at Whitefish!

Disappointed in the service. Had to wait 10 minutes before anyone showed up to help check in. Did not have wi fi and no one could help figure out why it was working. One lady's response was " i have know idea sorry". The place was pretty log cabin like but our room was musty smelling. Also you could smell chlorine in the dining area. One night there was a group of loud people at 1130 pm in the front area and i Called the front desk. No one answered for 5 minutes of ringing. Finally when they answered it sounded like they just woke up. We complained of the noise and they said "IH; OK". We will not be going back Way too expensive for what you get. Very disappointing

Fabulous Log Cabin feel, unique rooms, beautiful area, highly recommend!

Good experience very accommodating and helpful!!

Mattresses were extremely firm. Since this is the main purpose of a hotel I weighted it pretty heavily. Otherwise it was a very nice hotel with very helpful staff.

decore was beautiful

Super friendly staff. They gave us a complimentary upgrade because it was our 25th wedding anniversary! The room was amazing.

Very nice, clean and comfortable! Good location, well furnished!

Great place on the lake! Thank You

A very woodsy cabin/lodge feeling. Building has a lot of style

Whitefish lodge is in the beautiful town of Crosslake. I stayed there while visiting a friend who lives nearby. The main lodge area is very "up-north" with a lovely view of the golf course to the north of the lodge. The rooms are comfortable. I thought the complimentary breakfast was adequate. I had some trouble with getting my T.V. to work but the person at the front desk was very helpful. I have stayed here several times and enjoy it.

Amazing hand made furiture, nice and quiet place, very enjoy stay.

Nice atmosphere on a cold rainy night. The shuttle service to the nearby Manhattan Beach lodge for dinner was a bonus.

Cozy and very comfortable!

Was nice and clean. Front desk when we checked in very friendly. Seemed like not many guests. Had breakfast area to ourselves both mornings. TV was a little dated but we were hardly ever in our room. Just to sleep. Nice golf courses all around us.

very nice place - we were a bit disappointed that there was no refrigerator in our room though there was a space for it. The TV was quite old! Overall, a lovely facility.

We were only there for about 12 hours to sleep. Everything was clean and check in staff were very friendly. The only problem we had was regulating the temperature in the room. The wall-mounted HVAC system did not have an option for only the fan to run. You can only have the fan on when either the heat or AC was running. It is nice to be able to have the fan running to drown out other hotel noises such as people walking in the hall, door slamming, voices etc. The breakfast was OK, consisting of: make your own waffles, cold cereal, yogurt or hard-boiled eggs, and premade Omlets that you could warm up in the microwave. A few other things also. Two queen beds in our room were rather firm, as were the pillows, but it was OK.

4 of us were on a golf trip Very convenient location for all the courses we played

Our room wasnt ready when we checked in. Had to settle for a smaller bed. Check-in person was also very rude to my friend. Wont stay there again.

The room was fine, bathroom was very nice, one of the better i have seen. Our issue with the hotel was the noise of other guests. The quiet hours were said to be at midnight and that is ridiculous in my opinion. Even after midnight, i still had to call the front desk twice because of very loud guests. Also the front desk person was outside the front door smoking when we pulled up (a little unseemly) and when we went inside the phone was ringing. Maybe have 2 staff on hand on a weekend.

The staff (particularity the young gentleman) at the front desk was extremely kind, friendly, just a joy. Water pressure in showers were wonderful, rooms very clean, beds comfy, pool area clean. Only caveat, the sauna was out of order which we were looking forward to. The kind lady at breakfast was wonderful to our kids. Really the staff and the beauty of this hotel made our stay perfect!

The hotel really needs to improve their soundproofing. Within the guest rooms, you can hear everything going on in the hallways. Even routine conversations at a normal speaking level were fully audible. Between the night owls returning to the hotel from the bars and the early risers heading out first thing in the morning, there were only a few hours of quiet each night during which we werent awoken by noise in the hallway. Considering the price per night, I would expect better in-room amenities. The TVs, for example, are older standard definition/CRT models, not HD/flat screen. The room did include a mini-fridge and microwave, which were nice to have. The indoor pool & hot tub were a welcome treat, though the rock-like in the pool area flooring was painful to walk on while barefoot.

I would have given it 5 stars but the scale would not let me!! Love this place! It was my second time there. Most Staff were friendly, helpful and would go out of their way to make your experience wonderful!

Very nice, clean and well kept. Good breakfast offering. We'll be back.