Hideaway Rio Celeste

Very well organized, beautiful facility with world class staff! Everything was amazing and we are looking forward to coming back! 5 stars all the way!!!

Hotel staff was great

My family and I loved all of it. Is it perfect? No, but it did not have to be? In order to be fair I need to rate the individual aspects and put them in perspective. Hotel Overall the hotel is a 5 star. Its clean, well maintained. exceptional service, beautiful foliage and atmosphere. Location 5 (Rio Celeste Area) Rooms 5 Big, beautiful, clean and outdoor shower my favorite. Pool Area 5. Why? It is super clean. relaxing and Service is always available. Even if your are the only person or family at the pool area they have full service (Food/Drinks) Kantala Restaurant 4.5, Food 5, Star, Price 4.5 only because portions are small. If you have children and are at diner they will accommodate ordering from the lunch menu, just have to ask. What a wonderful accommodation!. Tours booked thru hotel: 5, Why? You pay a little bit more but they provide wonderful door to door service and the extra charge is worth it. Hotel Staff 5: We encountered wonderful staff in all areas, not one single complaint. I would say EXCEPETIONAL! We stayed for 5 nights. We will surely return and stay for longer within the next two years. I was able to relax and my wife and children would love to do it again. We will not chance changing hotel on our return simply because our experience was complete. The hotel's location is wonderful and there are many attractions nearby. Feel free to explore the area. You don't need car but I recommend one if you want to explore freely the surrounding, Simply WONDERFUL!

One experience that truly stood out was when my wife accidentally left a garment by the pool. The staff found it and personally brought it to our room. That level of honesty, care, and outstanding customer service says everything about this wonderful hotel. During our stay, we also booked several excursions through the hotel, including a visit to the breathtaking Rio Celeste Waterfall and an exciting white-water rafting adventure. Everything was well organized, and both experiences were unforgettable. We had an amazing time exploring the beautiful surroundings. The property itself is peaceful, beautiful, and the perfect place to relax while enjoying the natural beauty of Costa Rica. Every member of the staff went above and beyond to make sure our stay was memorable. I truly couldn't have asked for a better experience. Thank you to everyone at Hideaway Rio Celeste for making our trip so special. We will definitely be back and highly recommend this resort to anyone looking for an unforgettable Costa Rican getaway.