The hotel was nice and clean and had a decent location to walk to restaurants, convenient stores, and liquor stores. Staff was all very nice and helpful. Pool is wonderful. The breakfast exceeded all expectations and was delicious.

Excellent service. The breakfast was great. The bathtub is excellent for a relax moment

The hotel is amazing and the staff is nice. Breaksfast, room and bar/restaurant are great. Just the smell of the carpets makes it a little bit disconfort, specially for me with some breathing issues.

We’ve stayed at the Hotel Riu in Panama City several times and have enjoyed our stay every time. The location in the center of the city is very convenient for shopping, eating, and clubbing. Rooms are clean and comfortable. We will certainly be back.

It was a big hotel with lot of facilities

Overall, my stay was great. However, the elevator is slow and takes forever plus one elevator was broken which made the wait even longer.

I had My worst stay Ever at this Hotel… No smart TV, No hygiene, bad Interiors, Small beds, this Hotel does not meet the standards what it shows from Outside.

Great service, food from breakfast to the hotel restaurant was good too. Only complaint is the size of the pool. It’s not big enough to accommodate hotel size.

The hotel is very clean. The food was delicious from morning breakfast to eating poolside. The staff was courteous and waiting to cater to your every need! I just wish there were fun activities offered for the guests by the pool. A DJ every day by the pool.

The hotel was nice and very clean. My negatives are the service and food. My friend nor myself could get waited. We were at the pool for 2 days and both day we waited and waited for everything or just to be acknowledged.

The hotel staff were so helpful and accommodating. I received the best reception check-in anywhere in the world. Lady at reception called Laura was most helpful and went above and beyond to let me check-in early and get me a nice room. I was so impressed. The pool staff were great and made sure you were well looked after for drinks. I found the restaurant outside had slower service and the food portions for salad were tiny! Unfortunately I had an issue with my room, my toilet did not flush and it took a very long time to get fixed. I had to go to reception a couple of times, it was looked at but not fixed and nobody knew anything about it when I went back the second time, this was quite a let down. Eventually it was fixed but was disappointed this had happened in the first place. Overall loved this hotel but way too many screaming kids splashing in the pool. It was very much appreciated that the staff at the hotel recognised this and quietly spoke with the kids on a couple of occasions, I liked that. Next I will look at adult only options. Highly recommend this hotel for its service and perfect location.

Excellent

Definitely do not recommend

I had fun!

Nice hotel but the mattress and bedding could use an upgrade. Pillows were too small.

It was beautiful. Only complaint was the music being too loud at the bar but staff was nice. Room was clean.

A 5 star for breakfast and the entire hotel

I like that Is close to everything. But I didn’t like the terrible odor and humidity a the rooms and hallways they should do something about that .

Nice location in downtown area. Morning breakfast is extremely busy, and the rooms are a little dated. Shower was difficult to enter and exit. Front lobby staff was very friendly and efficient.

The staff is very professional. The room service was outstanding. The food at the restaurants excellent.

Clean .. open buffet was good lots to choose from Beds little firm but not bad

Great customer service. Very friendly staff. Great restaurants. Hotle is top notch. The only thing i didn't know was the $12 a day parking and it is all valet only but not complaining because service is outstanding. Highly recommend this hotel

Staff were really friendly and helpful

I absolutely enjoyed my stay at this hotel. The staff were friendly and attentive, the room was very clean and spacious, the inclusive breakfast was a good variety of options to choose from, and the pool area was open late so I was able to relax and order food & drinks some evenings. Overall I loved the service and ambience so I would definitely stay here again.

Very nice centric location and great food choices.

Good place to stop for couple nights

Wonderful staff. Comfortable rooms

Excelent every thing

Excellent service all round !

Amazing service.

Great location in the center of Panama City. Walking distance to restaurants and shops. Fantastic staff.

Loved the buffet breakfast and the pool