Smugglers on the Beach

Good spot for a mini family weekend getaway. Close proximity to the Big Banana and other Coffs attractions. The current roadworks are a hassle but it won't be forever and the staff were helpful in providing instructions to contend with the changes.

The staff were fantastic...so helpful. The room clean and comfortable and pool area well maintained and accessible.

I have never felt so happy when I discovered it was literally a 100m walk to the beach from the room! Wow!!

It would have been nice to know that the entire roof of the unit had water damage and was mid way through being repaired. The painting/picture on the wall also had sticky tape inside it which was holding something on. The first we knew about the roof was a laminated half page note inside the room. I find it difficult to believe that this room was rented out in the condition it was in and we were expected to pay full price. I would have thought letting the client know upon check in that there were some repairs going on and offering a discount due its current state would have made a huge difference as the facts are YOUR client certainly did not get the room that was advertised and expected. Additionally the curtains were full of dust and sorry for bluntness - so out dated - when we pulled them across you could see the dirt in the white curtains. All in all - this 'resort' property which you have advertised with photos of the rooms and people suggesting it was a 10/10 rating was far from what we had expectation and the amount we paid. Very disappointing. This property is not one I would recommend to family and friends.