Holiday Inn Express Manhattan Times Square South by IHG

Great room. Great location. The only negative was having the dresser fall over on our daughter. It was not secured to the wall and the drawers rolled open on their own. We are not fussy people, so we found it a minor inconvenience, but when our young daughter went to get her clothing out, the entire dresser fell over on her, crushing her toe and ripping off her toe nail which was less than ideal for a trip where we were walking miles each day. We reported it to the front desk and asked that the dresser be removed or secured to the wall. They were unconcerned. Nothing was done about the situation. They told us not to use the dresser. When we asked for a bandage to stop the bleeding on her foot they directed us to CVS. We would of course go buy bandages for further use, but it seemed crazy that a hotel doesn’t have a small first aid kit available when guest have a need. Like I said, we are not fussy, and overall we enjoyed our stay here, but their complete lack of concern over something we felt like was a safety risk was problematic.

I liked the layout of our room. NYC hotels are typically small but our room came with a closet, drawers, nice desk and chair and the bathroom was clean and private from rest of the room. We walked to everything close like the Cathdral for Mass, Times Square, 5th Ave, Central Park and local businesses! Highly recommend this hotel!