The breakfast was fantastic. The Indian food was amazing. The staff were really helpful and friendly. The food at the Kaarveli restaurant was exceptionally good. The staff are also very helpful.

The lady on reception was amazing - so friendly, so helpful and very knowledgeable. We really appreciated her help.

The noise from the refurbishment and the terrible smell of paint in the corridor and in our room.

Breakfast - OK Location - Excellent Room - Good

Breakfast could be better

Good लोकेशन, cordial staff.

Quiet atmosphere, क्लीन simple interior

service & food

NA

The South Indian cuisine was delicious The variety was great and the staff were super

Nothing

Central location, clean.

Rooms were quiet small

Location is good , Close to dine in and shopping street Staf

This is not a 5 star hotel, Very small rooms with tasteless decor . Cramped gym with no space for streching a yoga mat The reception staff and manager are trained to exhibit pleasant welcome to membership holders and business guest only! Dont expect a 5 star welcome from them. This is a basic hotel thats old and no amount interior designing will help. Avoid this hotel at all cost and choose the real taj across the line

Staff was really nice.

Room structure could have been better.

Property has been renovated. The facilities were very clean and comfortable. Staff were exceptional. Breakfast was excellent!

The Room was nice, it is on best location in Bengaluru next to MG Road, lot of good hotels around and has best connectivity. The breakfast is good and we had quality food.

Average nothing special

Quality of juices, cheese,

Only the food. It was very tasty. Buffet spread for the breakfast was very good.

Renovation was going on in the hotel which was supposed to be stopped at 6PM. But unfortunately for us until 8 PM there was hammering, drilling and motor sounds right above our floor and it was very irritating. The sound stopped after repeated calls to the reception. This was meant to be a weekend break for us but frankly I felt that I was more relaxed and at peace at my home.

Location and staff in general

Put me into old and not renovated room . Moved only after 2 nites

Warm hospitality and room size.

I expected breakfast to be more attended rather than rushed affair.

Room were very old and not maintained, found cockroach in the washroom and when informed about this there was no positive response initially. When asked for a room change I was told we are fully booked so can't give another room.

Rooms needs to improved as it doesn't justify the money we are paying.

Enthusiastic staffing

My second visit under the Vivanta branding, though I've also used this property under previous entities (East West, Gateway etc). Each time, upon check in I'm provided a room from the last century (outdated fixtures, grimy toilets) and when Reception is prompted to review my rooming nites, I am then moved to a room befitting my booking revenue. I should not have to go thru this after arriving tired and jetlagged.

Good location

The staff was excellent. Very proactive, friendly and always willing to assist and help . The front desk / reception staff, the managers and staff of the breakfast restaurant, the maintenance and engineering staff were all extremely helpful and pleasant.

Lication

All

Very welcoming feelings

Without permits, they entered our room.

Rooms were not so good... Not value for money