Motel 6 London, ON - Ontario

The staff at Motel 6 London is excellent. I would give them a 12 out of 10. I was in London to bury my husband of almost 30 years. As you can imagine this was a stressful time for me. Over the 5 days I was at the motel I had multiple requests and staff agreed to and facilitated them all - with a cheerful smile and kind eyes. No hesitation or delay. The only fly in the ointment: the condition of the building itself. It is a 4 storey building and, according to staff, was 75% full for the weekend. It has 2 elevators, one of which was completely out of service, and looked to have been so for quite a while. The interior of the elevator was in a sad state. With elevator displays being held in place with what looked like black duct tape. It was also very rough running. On Saturday the elevator button on the 2nd floor stopped working and was still I operative when I left this morning. I used the pool twice. It is clean, adequate in size to do short laps, but only 1.4m at the deep end. There is a shower, bathroom and 3 tables with chairs. Towels can be requested at the lobby desk. The wall/ceiling supports are rusty. Thats the major flaw. The door on my room is rotting and badly damaged. It is hard to open and close, but works. The room itself was small with 2 Queen beds

Close to shopping. Great staff. Love the pool.

Excellent customer care and a reasonable pricing.

My room was always clean. The staff is really great.