Boutique Hotel La Casa di Morfeo

This was a nice place to stay in Florence. Very walkable to all iconic attractions. Clean room. Staff was very helpful and nice. We wished the AC was working. Apparently they do not start using air conditioning until May. We did get too warm in our room. Other than that it was a very nice stay. Would recommend.

Great location and friendly staff

Anna was extremely helpful as well as cleaning staff Breakfast staff were amazing. Thank you for a wonderful stay

Overall, it was a poor experience. Most importantly, this property is misrepresented by Expedia as a hotel. It is NOT a hotel. It is a bed and breakfast experience at best. Several major issues experienced 1) there’s no safe. No ability to lock up passports and money and yet staff enter the room daily - despite setting up the electronic DND (do not disturb) setting. It was surprising in the first day and disturbing in the 2nd day as we purposefully attempted to stop staff from entering. The main issue is not staff … it is that they leave door wide open while cleaning room and anyone can enter while they are working in bathrooms etc. I walked by open door rooms myself that I could have easily entered and pilfered without anyone being aware. 2) There is 1 person working - who appears to be the same person manning desk and morning breakfast and cleaning. Not enough staff. 3) as this is a b& b and not a hotel that is properly staffed we experienced a terrible last day with children openly running up and down the hallways screaming and talking loudly with parents at 6:00 am. Zero respect from other patrons but most importantly no vigilance and no interception from staff. The desk is not manned during the evening and despite the noise continuing well into morning hours of 8 am - the one lady that worked said nothing to intercept and attempt to control the wayward family wreaking havoc for other patrons. Understaffed b&b with no security and poor management.