Rooms were clean and well appointed. The breakfast was sub par, 2 out of the 3 days the breakfast kitchen was not stocked with items. Had to ask for plates, pancake syrup, bacon, ran out of juices etc. Disappointed.

Some mornings there was very little available to eat, no juice and limited condiments etc.

Location of hotel was good. Breakfast was awful at hotel.

There was a loud drilling type noise or hum that vibrated my bed and woke me up almost every 20 min because it was so long. When it was mentioned to the front desk they just said "oh sorry, we will look into that"

It was nice and clean, nice modern rooms, staff was nice, beds were comfortable.

A great place to stay. Very clean, fresh and convenient with great staff.

Outer front doorway had lots of huge mud chunks. Hallway in lobby and elevators coffe stains not cleaned up during the 3 days I was there breakfast tables not wiped between users. Not impressed.

Great value for the quality of hotel in the Fort St John area. Considerably less cost for the same or better as opposed to the hotels on the other side of the highway. Also Brown's Craft House is very conveniently right there.

The room was sold as a non smoking room. I noticed a faint cigarette smell in the room when I checked in. It was only when I got to bed that I realized that the smoke had saturated the linens which weren't cleaned properly. at midnight I had enough and went to the front desk where they did move me to a new room. My expectations on the cleaning are higher than this for a Microtel.

It was amazing. Staff make you feel right at home. Rooms are always clean and tidy. The only hotel that i know of whete you can cast from you phone to watch what you want.

Great location.

Smokers outside under our suite window. Smelled bad in our room.

This hotel is conveniently located, fairly clean with staff happy to please. Unfortunately, the 1st room I was in the heating didn't work and the 2nd room the hair dryer didn't work.

Friendly staff and clean premises

Have stayed there many times for work, but starting to feel like it is getting tired. Breakfast options have definitely decreases and often low on items. Rooms are clean. Overall still a great place to stay.

Clean but no one around at the front desk in the morning to check out. People were waiting and then we all just left because no one bothered to come to the desk.

very clean room

Very nice stay at Microtel. Especially enjoyed the friendly and professional front clerk Lovepreet .

Free breakfast served from 5 am only to 9 am. Compared to most hotels, that timeframe seems early. Late arrival previous night, only ready to eat at 9:30 and it was closed. Good news is that the hotel manager became aware of this, and had kitchen make eggs and sausages on-site for me and my daughter. Very thoughtful- included goodie back as he became aware that we were in town for sports event. The room itself had a whole wall of outlets that did not work - dead fridge and laptop would not charge. Asked front desk to follow up and never did hear back. Busy schedule so took matters into my own - moved fridge to another wall and extended laptop charger - slightly annoying. Walls in this hotel are thin, so it feels like you're at home and can hear people walking above you, showers and toilets running like they're beside you. If you're a light sleeper, this could ruin your night. The duvet covers were super light- good for summer I suppose, but winter months demand at least a slightly weightier item. The esthetics of this newer hotel are very modern, including proper shelving hidden behind sliding bathroom mirror- a real space saver. The rain style shower head was adequate, but felt like the experience was intended to save water (we all want to accomplish more eco-friendly goals, but I shouldn't be aware of the hotel's goals for water in the middle of my morning shower). I certainly would consider staying here again especially if certain items are addressed.

The beds/mattresses need to be updated. Second time I e stayed for 4 - 5 days and each room I’ve been in the mattress was terrible sloping towards the middle.

Soben provided absolute above and beyond customer service for our family. He rushed getting breakfast ready because we tried to get on the road early for the long drive. Clean room and convenient parking with long trailer was really appreciated as well.

the breakfast was very early!

The staff are very helpful and friendly. The place is clean and the food is good.

The property including the room is clean and nice. My room temperature at check in was 13 degrees, I didn't appreciate that.

Overall the stay was good. Having not travelled since the beginning of Covid I wasn’t aware hotel staff did not come into the room to clean, check for towels, make bed, etc. and there was absolutely no mention of no housekeeping when I checked in. I wasn’t made aware to contact the front desk for clean towels, garbage removal, etc. There was rarely anyone at the front desk and I always ended up having to wait for someone.

Great location off of highway and fabulous restaurant in parking lot

It was a decent place to stay.

The breakfast offered had various options to fill you up!

I arrived towards the end of of the breakfast time, and there was no batter for the pancakes. Other than that, I have no complaints - the staff were very helpful (I required their help ordering a taxi two mornings, and both times it arrived promptly), the room was clean and spacious, and the nearby restaurant was quite nice (for takeout - I did not eat in so I can't comment on the sit-down meal service there).

Great comfortable hotel if you are doing business. Great brewery right beside.

enjoyed my stay and close to where i needed to be

Room very clean