Ok for budget accomodarion. However, rooms less agreeable than the ones shown on the web/expedia page. Spacious but very basic. The area surrounding the hotel is filthy dirty and even worse in some other neighbourhoods. Palermo has household garbage piled up at almost every corner - just not on the main tourist attractions. Palermo makes Napoli appear spotless.

The room is comfortable and tidy. I hope there are slippers provided

The staff at this place was amazing. Their English was good and they went out of their way to make you feel at home. On checkout day, they stored luggage and invited you to use their facilities after you were finished sightseeing for the day. Our group ended up at 2 locations and they couldn't apologize enough. (We had booked separately and under different last names.) We checked in super late but I believe that if it would have been feasible they would have moved us to the same location.

Castelnuovo was excellent. It is a bit hard to find, but the staff is incredibly helpful. The room is large, the bed if comfortable, and everything is very clean. It has a good location not far from the Teatro Massimo and Borgo Vecchio. The breakfast had coffee, cereals, biscotti, and two different breakfast pies. It was nothing spectacular but good. I would highly recommend.