Ambassador at Grand Velas All Inclusive
A proposito di questa hotel
Ubicato in Playa del Carmen, questo affascinante hotel a 1.253 € per notte è un fantastico opzione per il tuo prossimovacanza. Hotel di lusso sulla spiaggia con 3 piscine all'aperto
Trascorri la giornata sulla spiaggia o rilassati alla spa con servizi completi di questo hotel; Ambassador at Grand Velas All Inclusive dispone anche di 8 ristoranti.
Ambassador at Grand Velas All Inclusive offre 195 sistemazioni accessibili da corridoi esterni e con docking station per iPod e minibar con snack e bevande gratuite. Tutte le camere sono dotate di balcone o patio attrezzato. Le sistemazioni offrono salotto separato. I letti con materassi a doppio strato sono preparati con copriletto in piuma e biancheria da letto di alta qualità. È disponibile un'ampia scelta di cuscini. La TV a schermo piatto con canali premium via cavo. I bagni includono vasca e doccia separate con una vasca idromassaggio e soffione a pioggia. Dispongono inoltre di accappatoi, pantofole e set di cortesia firmati.
Sono presenti 3 piscine all'aperto, 4 vasche idromassaggio e una piscina coperta. Oltre a una piscina per bambini, le attività per il tempo libero includono una sauna, una palestra e biciclette gratuite.
Trascorri la giornata sulla spiaggia o rilassati alla spa con servizi completi di questo hotel; Ambassador at Grand Velas All Inclusive dispone anche di 8 ristoranti.
Ambassador at Grand Velas All Inclusive offre 195 sistemazioni accessibili da corridoi esterni e con docking station per iPod e minibar con snack e bevande gratuite. Tutte le camere sono dotate di balcone o patio attrezzato. Le sistemazioni offrono salotto separato. I letti con materassi a doppio strato sono preparati con copriletto in piuma e biancheria da letto di alta qualità. È disponibile un'ampia scelta di cuscini. La TV a schermo piatto con canali premium via cavo. I bagni includono vasca e doccia separate con una vasca idromassaggio e soffione a pioggia. Dispongono inoltre di accappatoi, pantofole e set di cortesia firmati.
Questo hotel di Playa del Carmen offre accesso wireless a Internet gratuito. Le dotazioni business comprendono scrivania, quotidiani gratuiti e telefono. Le camere sono provviste di casseforti adatte a contenere un computer portatile e macchine per caffè espresso. Couverture serale e pulizie tutti i giorni. Su richiesta è disponibile inoltre: biancheria da letto ipoallergenica.
Sono presenti 3 piscine all'aperto, 4 vasche idromassaggio e una piscina coperta. Oltre a una piscina per bambini, le attività per il tempo libero includono una sauna, una palestra e biciclette gratuite.
Le attività ricreative elencate di seguito sono disponibili in loco o nelle vicinanze. È possibile che siano a pagamento.
Servizi
Piscina
Aria condizionata
Internet/Wi-Fi
Parcheggio
Lavanderia
Balcone/patio
Vasca idromassaggio/spa
TV
Palestra/centro fitness
Giardino
Mappa di Playa del Carmen
Attrazioni nelle vicinanze
Recensioni
4.4/5.0
Eccellente(30 recensioni)
5.0
Service
5.0
Wonderful facilities and food. Fanny at the swim up bar was phenomenal!
5.0
It’s was great
5.0
excellent service
5.0
Second time in this wonderful hotel.
Family friendly. Like a paradise.
5.0
The service is amazing and so is the food. My daughter and her cousin absolutely loved the kids club. It is a beautiful resort.
5.0
The hotel is beautiful, all of the food is delicious, the staff is extremely welcoming and helpful, and the spa is amazing.
2.0
Five diamomd star property, service and food, but unfortunately its beach is not fit for swimming due to sharp rocks, seaweed, and dirt. The hotel is cleaning the beach constantly but there is almost 0 swimmers in the beach. Very unfortunate as the hotel, staff and food trully meet exclusive 5 diamond star expectations.
5.0
We had such an amazing trip to Grand Velas. We stayed at the Ambassador and everything was betond what we hoped for. The rooms were large, beds and pillows so comfortable and pool area was beautiful. The food both at the pool, and in the main restaurant were very good. The other restaurants far surpassed our expectations- it was just like dining at upscale restaurants every night. Our kids enjoyed the kids clubs and loved seeing the shows each night and picnics on the lawn during the day. We can’t wait to go back!
5.0
This was our 3rd trip to Grand Velas but the first with kids. While almost everything was great they need to work on a few things. Firstly provision of high chairs is almost non existent. It often took 15 mins to get a high chair and one time we got given one which was blatantly dangerous - our child could easily have slipped out of the bottom. Considering how many kids were around i found this totally baffling and the constant battle to find high chairs very wearing.
Additionally the service in Azul buffet at peak times is horrendous. My wife asked for tea on arrival every day and often the tea never actually arrived despite multiple requests. I think she probably only succeeded in getting tea 2/6 days.
5.0
This was our 3rd trip to Grand Velas but the first with kids. While almost everything was great they need to work on a few things. Firstly provision of high chairs is almost non existent. It often took 15 mins to get a high chair and one time we got given one which was blatantly dangerous - our child could easily have slipped out of the bottom. Considering how many kids were around i found this totally baffling and the constant battle to find high chairs very wearing. Additionally the service in Azul buffet at peak times is horrendous. My wife asked for tea on arrival every day and often the tea never actually arrived despite multiple requests. I think she probably only succeeded in getting tea 2/6 days.
5.0
If you’re looking for a great family experience with the best service and a five star property you should consider the Grand Velas. It’s amazing!!
2.0
This hotel is definitely characterized for its service and food. All was great, I just wish the beach was better. I've seen much prettier beaches in Playa del Carmen/Riviera Maya. As for the staff, they treat you so well you feel the need to tip them even though tips are supposed to be included in the all inclusive price, which is definitely not inexpensive. The facility is beautiful and the spa is amazing!
2.5
Great food and awesome staff and service. 2nd time staying at resort with 3 kids. Pricey but well worth the money.
5.0
I have been to this hotel yearly since it opened. Very plaesant
4.0
This is my 4th time at Las Velas and once again they delivered almost to perfection, a few spots during our stay.
The hotel was entering the low season and the occupancy was very low, but somehow during the first 5 nights we stayed at an Ocean View suite. Not much of an ocean view and more a pool view, did not complaint about it, but the room description was deceiving. The last two days paid for an Ocean Front, Private pool suite, and we got a room with a partial ocean view, since we were also looking at the roof of one of the restaurants. In addition, and to my surprise, the two qeen beds were significantly smaller than the other room with no view. At some point I even thought about asking the hotel staff to move me to the first room as it was more comfortable and since we were at the beach or pool most of the day, the view at the end was not as important.
In summary, on a hotel were all the interactions are scripted to deliver a superior service, I feel than on an almost empty Hotel, if the staff was really looking to deliver a wow factor, they should have given a bit more thought on the room assignment, after all we were repeating customer paying the modest amount of $1200 a night.
5.0
Food is great, hotel staff is nice and courteous.
The only complain I would have is about swimming in the ocean. There were rocks and in a windy/wavy day it is impossible to see them to avoid and the water is too shallow to enjoy it.
3.0
I was disappointed with the room description and layout. On my reservation the description of the room was "one bedroom family suite". When I got there the room was just a basic standard room with no separate bedroom. This is difficult with young kids and I felt the description was misleading.
2.5
I was disappointed with the room description and layout. On my reservation the description of the room was one bedroom family suite. When I got there the room was just a basic standard room with no separate bedroom. This is difficult with young kids and I felt the description was misleading.
3.0
Amazing service. Great weather. Beautiful property. Dinner Restaurants reminded us of food from good Chicago or nyc spots. No solicitation for tips. Breakfast and lunch buffets were excellent as well. Had sushi almost daily!
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Playa del Carmen?
Il prezzo medio per un affitto a Playa del Carmen è 107 € per notte. Questo affitto è 1.146 € sopra la media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Ambassador at Grand Velas All Inclusive. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Ambassador at Grand Velas All Inclusive è disponibile una piscina. Buona nuotata!
Ambassador at Grand Velas All Inclusive accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Ambassador at Grand Velas All Inclusive?
Abbiamo trovato 10 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, internet/wi-fi, parcheggio e lavanderia.