Check in took a long time . The apartment was dirty , refrigerator , toilets weren’t working properly. No water for a whole day I couldn’t do anything . To get in contact with the property or owner was very difficult . No cleaning service during my stay . I do not recommend it.

Parking is not easy but overall a nice place to stay.

Excellent location. On the negative side, no towels were provided for the pool, and the receptionists need more training to answer questions in general. There is nobody to ask if u have any problem during your stay.

there were hidden fees like crazy. they tell you every additional fee you need to pay after the fact the first purchase of the room was made. no communication between resorts and owners of room. some rooms don’t come with free parking, we had to do valet parking every night but the parking lot for valet was 100 feet from the front. i could have parked it myself for less money, also needed a deposit to be able to play billiards $100. never going back again !!!!!

I never checked in they tried robbing me with all these insane junk fees and refused to cancel the reservation minutes later

Rude and aggressive staff. By far the worse experience

The suite was comfortable and had everything we need it The staff was very friendly. The pool site was excellent and my kids enjoyed it very much. Overall we it was a pleasant stay at this condo apartment. We would definitely stay there again

We get late at the property and the guys in door doesn’t know anything about how we can get in , the ask for the code I never get the code u til almost 1230 am , after that everything is ok

the accommodations were better than expected

the check-in process was very simple and the landlord was quick with answers to questions or solving minor problems. I spent three nights here with my two children and we had a great time. the only drawback was the beach is across a major street and there is no close touristy places to walk to and enjoy. we had a rental car and drove to many places. there is a really nice mall near by Aventura mall. Overall I would book this trip again and recommend it to friends.

Amenities were appropriate and clean. There is no room service included. Valet parking is separate from the hotel.

I wasnt pleased with the property i expected more what a dusappointment

Found a deal for $96.50 per night, 76% off regular price! I filled out my information and pressed Book. The confirmation said $250.00 has been charged to your card. What!? I contacted the condo, the management company and hotels.com within a minute if booking all twice to try and cancel my reservation. I spent over an hour dealing with this issue. They could cancel my reservation but not refund the money as this was nonrefundable (if the price truly was 96.50 per night, being nonrefundable was not an issue.) before completing the booking process, there were no fees other than the room price. I told all I spoke with this was false advertising because these fees were not known up front, only the room price. They said it was not false advertising - whatever. In my experience it us. There was valet parking that was a mere 50 yards away for $15 overnight, and if you left and came back, that was more $$. The room needs upkeep. Holes in the screens, filthy shower door tracks with gunk, rusty bath tub, toilet paper holder (the bar that holds the roll) nowhere to be found, didnt see a sprinkler in the room. The room was worth $70 at best. The carpet was nice, but had stains on it too. For the daily cleaning fee of $125, etc. some maintenance should be done. If you wanted to use the pool and get in doors without assistance, that is an extra $40. Beware, beware, beware.

after a prepaid reservation thought Expedia I arrived to this place after a long fly at 11:30 pm with a pass code I try It and did not work , we try to contact their 24 hours Customer service number and nobody answer for 2 hours meanwhile its 2:am and I'm out on street without a hotel to sleep , I contact Expedia and they try to reach this condo customer service for 2 hours without any luck , them I call a friend a 4am and he allow me to crash at his place , next morning I call Expedia again and they advise me to go back with a new code , we try many times with 3 differents codes with not results them after 2 hours trying different acces codes , I open the place with my surprise that someone was sleeping there already , again they ask me to talk with their management without any results . I don't recommended this place to anybody because they are irresponsible, they were rude and the place is ugly and dated , those guys really ruin my complete weekend , because at 4 pm Saturday I have to get a hotel paying primiun price .

after a prepaid reservation thought Expedia I arrived to this place after a long fly at 11:30 pm with a pass code I try It and did not work , we try to contact their 24 hours Customer service number and nobody answer for 2 hours meanwhile its 2:am and Im out on street without a hotel to sleep , I contact Expedia and they try to reach this condo customer service for 2 hours without any luck , them I call a friend a 4am and he allow me to crash at his place , next morning I call Expedia again and they advise me to go back with a new code , we try many times with 3 differents codes with not results them after 2 hours trying different acces codes , I open the place with my surprise that someone was sleeping there already , again they ask me to talk with their management without any results . I dont recommended this place to anybody because they are irresponsible, they were rude and the place is ugly and dated , those guys really ruin my complete weekend , because at 4 pm Saturday I have to get a hotel paying primiun price .

The check in took 11/2 hours, the room was very small, the door was hard to close and it only had a dead bolt on it to keep the door secure.

Not to friendly to guest that are not Latin. Not polite or friendly, asked for room service, just walked in unannounced and never came back again.

I am the first time love this hotel , over expect my thing , though the price is high but good for over all . Everything is work well above average . Love to come back again when I have chance .

This was a great condo. It was very clear and modern. The listing states it can sleep up to 5 but it actually can sleep much much more. Either way it's child friendly place with a child bed and everything. The condo is centrally located in a beach semi downtown area. It comes with a parking space in the garage or valet parking. Neighbors were quite and we always got a restful sleep every night. I would stay here again and highly recommend!

It was fair

When I first got there had to go to the office which was five minutes away for my deposit I did not want to check in online and put my credit card out there like that. The lady that was there didn't even say hello, how are you doing, how was your day. It was like she was having a bad day or something. It almost felt like I was actually bothering her. I didn't feel welcome. Only reason I'm putting three stars the stars are actually for that unit that we stayed in it was nice quiet comfortable but the sofas was very dirty and had damage on all corners of the sofa especially the AC vent in the bathroom had so much dust I mean it was like It had a pound of dust in it, I'm not kidding. I did send pictures to them to show them about the sofas because I did not want to get charged for any damages or stuff like that from the $500 deposit that I gave them. Only protecting myself. You would think that someone will go upstairs with you when you check-in and show you the unit to make sure everything is OK but that didn't even happen we had to go upstairs to get the key which are wristbands not keys come back down stairs to check in didn't make sense to me. The only one that greeted us was a guy with a white shirt I think he was the manager and like I said the only one that said have a great stay. And the other thing I like They had a lot of security guards there which I really liked. Needs to improve customer service Make your yes feel more welcome and this will be a nice Con

I had a great experience from the minute I arrived to the building to the last minute I left the apartment, the agency lady was texting and calling me to make sure everything is oky with me and if there is anything I need to while my stay... I loved the apt with the gorgeous view loved the people . I will definitely recommend everybody to go there

It was a good stay only thing they rush you out in the morning for Check out, my check out was @11am and house keeping wash banging on the door @10:30am

Cleanliness and Comfort was adequate. Made the best of a non-cancellable non-refundable situation. There was some tough spots between hotel management/condo owners as things weren't always in sync. Great service from Hotels.com though, nothing negative against them.

Cleanliness and Comfort was adequate. Made the best of a non-cancellable non-refundable situation. There was some tough spots between hotel management/condo owners as things werent always in sync. Great service from Hotels.com though, nothing negative against them.

This was in logistical nightmare. All aspects of my stay were overly complex, and far too inconvenient for business travel. First off you are staying in someone's apartment. There are no amenities, and while the apartment itself was clean and nice, entire experience was awful. The parking situation is complex, the check in experience was awful, and there is contrstruction in a nearby property that went on until 3am.

Very bad.

I stayed in the 1 bedroom oceanview. It was beautiful. Everything was clean and very nicely furnished. They had everything we needed to make it feel like home all we had to buy was food. The view was great and we were right across the street from the beach and a few minutes from the mall. The Erorentals staff was super helpful and personally called to make sure I had all the info I needed to have a smooth check in. They even let us get a late checkout without an additional charge. Overall it was a great stay

This is not a hotel! We were told to access through a service elevator, to lie about the room we were staying at, advice not to go through reception and use a code to access room that could not be changed!!! Therefore, everyone could access the apartment! It was dirty, towels with holes, dishes were not clean. I believe someone unauthorised to rent the condo gave access to the place. Terrible experience, of course we had no were else to go so we used the reception and did not used service elevator as advice and did let them know our correct room number. Expedia should look into carefully before listing these places! I have complaint, was told to receive an answer in 24 hrs., never did. Hope at least someone may be able to read this and avoid going to this place. Expedia did not answer or gave me refund. Total Desaster!