Overall our stay here was disappointing. We arrived exhausted and tired around 1am after a long flight from the UK. We’d been unable to contact the hotel by phone before arrival and our taxi driver struggled to locate the property. On arrival we were met by a member of staff who showed us to our room. Although we had a spacious bedroom overlooking the pool when he opened the door to the bathroom we were hit by a strong smell of sewage. The shower drain was blocked and the bathroom floor was flooded and disgusting. When we got up the next morning we saw the full extent of the problem. The toilet, bathroom and kitchen facilities were dirty and seemed not to have been cleaned for days. Sewage was coming back up through the blocked drain and lying on the bathroom floor and we ended up going and purchasing cleaning equipment to thoroughly clean the place. Only once during our 2 week stay was the room cleaned despite us asking them on several other occasions. The owner appeared towards the end of our stay and asked if we had enjoyed our time there. When we tried to explain the experience she seemed more interested in inviting us to her beach bar than tackling the cleanliness of her hotel. On one occasion when we ran out of toilet paper we were told the hotel had none left and we ended up buying our own. On the plus side, breakfast was served daily outside our room, the staff were friendly and the hotel is ideally located for the beach and nearby fish restaurants.

The place is quiet and relaxing. The staff hardly cannot understand english. The rooms on the ground floor are nice, spacious, and if you’re lucky you can view the pool but the rooms upstairs are smaller and it feels congestive. Location wise it’s good because it is near the seafood restaurants, and airport. But transportation gets hard to during night time. Grab taxi always cancel us because Jimbaran is dangerous at night. So we end up booking another hotel in kuta area.

Check in was brief and awkward but whatever. Jimbaran is a super touristy place with busses of tourist dropped off. So it seems like the staff did not care to change sheets or even washing the bathroom. However they did try their best to fulfill our request for a new towel that we got at 8pm. The pool is illuminated by green light, but it's obviously murky.

Check in was brief and awkward but whatever. Jimbaran is a super touristy place with busses of tourist dropped off. So it seems like the staff did not care to change sheets or even washing the bathroom. However they did try their best to fulfill our request for a new towel that we got at 8pm. The pool is illuminated by green light, but its obviously murky.

Bathroom smelt and looked mouldy, grose. We checked out the day after we got there. Advertised a garden view but renovations going on I assume, so had a big ugly tarp right outside out window.