After a loooong drive is was greeted by a grumpy and rather rude gentleman that I Later found out to be the owner. Given that this welcome was so poor, I chose to not stay and didn’t set foot in the property.

Had an amazing few days at the Baldwin. Dave and Judy were more than helpful. Very accommodating. Would definitely stay again. Can’t wait to return to Stourport

Lovely weekend away with the kids really nice guest house room was perfect Dave and the lady there very welcoming and princess my kids loved her that much they wanted to take her home breakfast was beautiful thanks Dave 👍 Definitely be back ⭐️⭐️⭐️⭐️⭐️

Excellent service, and very caring as to one's comfort Excellent breakfast

Staff are nice but the rooms are really dated/deteriorating and need an refresh.

Booked Baldwin House for a stay over as we booked a family trip to West Midlands Safari Park with myself my wife, 4 year old and 6 month year old baby Having visited the park during the day and had dinner we headed to the hotel at approximately 10pm not knowing last check in was at 8pm as this wasn't made obvious - an easy oversight. I called the hotel when we got there as it looked closed and the phone was answered by the owner Dave with a very rude Yes!?. I ignored this, and asked why the hotel was closed and he began to rudely explain how the hotel in closes at 8pm and I am lucky he is even answering the phone! So I apologised profusely to which he said, Yes you should be! he then said you are lucky you have a baby with you and proceeded to disconnect the call! He then came down and opened the door and shouted at me saying "Where's the rest of them!" at the point I felt I had been disrespected enough and was ready to turn back or find another hotel, but had to think of my 6 month old. We then grabbed our things and came to the front desk where matters got worse! He saw my 2 children and said the rooms only booked for 1 child! and I explained I can show him the booking, he said "You can show me what you want, I don't care!". After 5 mins he realised that I was correct and the booking was for 2 children on his system. He then said I didn't book with Hotels.com and told me I booked with expedia! I said the booking comes across as Expedia but he called me a liar!

Lovely place,staff helpful and friendly.

Second time visiting and it was just as lovely as the first. Brucey bonus of the balcony and view. Room spacious and clean. Breakfast was delicious again