This was such a unique experience I will never forget get the view of Mt Fuji

This stay exceeded our expectations. From the moment we were greeted upon check-in, to the warm farewell we received on our way out the door, no detail was missed. The open-air bath in our room with views of Mount Fuji was a spectacular amenity that we took advantage of as much as possible. The staff were so warm and friendly, the breakfast and dinner were delicious. They also went out of their way to accommodate our infant child as much as possible, that really helped to make our stay even more relaxing. We highly recommend this ryokan for anyone looking to have a truly unforgettable stay near mt Fuji.

Although I enjoy the authenticness of the th staff and facility, my biggest gripe while I was there was the very few staff members speaking English. Everyone was extremely pleasant but because of the language barrier I had to go to several different ppl to get an answer and even then I would get different assistance -- or no assistance. For example, I wanted a massage but was never able to book. Probably better to have done it online Facility is amazing. Some confusing time and access ports (bars, lounges, public bath, soaks( Imagine being on a cruise ship but on ground? There are a ton of mid afternoon- evening activities. Local food. Not your typical Japanese food that you may be used to which I thought was amazing. But I can imagine if being a bit challenging for some travelers.

We had an incredible stay at Bessho Sasa. The staff were exceptionally accommodating, professional, friendly, and genuinely helpful throughout our entire stay. Our room was immaculate, as was the entire property. The attention to detail and level of hospitality were outstanding. This was easily one of the best places we stayed during our entire trip to Japan, and we would absolutely stay here again. Highly recommended!