Royalton Blue Waters Montego Bay, An Autograph Collection Resort

The resort was beautiful overall, the staff was pleasant especially the hostess Nadira. She was so helpful and kind from the moment we were waiting to check in until I came down for check out. The only thing that would have made my stay better was the food. The buffet was good but I wish there was more Jamaican food like oxtails and goat. Also, the restaurants required reservations that it seemed only the people in our party that had butler service could reserve. I still don’t understand that part. The food we could order poolside wasn’t the same as what is offered with room service. Overall I would recommend this resort and I would even stay here again. I would just recommend getting the upgraded rooms.

Royalton Blue Waters was nice, i went in 2021 for my 50th Bday and advised my cousin to go and we were able to bring 26 other friends and family. Our Butler Leo was amazing and very accommodating with such a large party. The rest of the staff was friendly and that Steakhouse was delicious along with the Hibachi which was very entertaining.

The beach was serene with soft sands and gentle waves, while the pool was clean and inviting, perfect for relaxing under the sun. The room was adequately furnished with a comfortable bed, though it lacked some modern amenities, but it offered a stunning panoramic view of the ocean that made up for it. Towards the end of the trip, we noticed the AC vent in our room was leaking water, creating a small puddle on the floor. Luckily, we were leaving the next day, which saved us any inconvenience. Additionally, our new neighbors were exceptionally loud during the evening, playing music loudly and talking animatedly well into the night, which made restful sleep difficult.

The check in process was way too long. Over an hour. Once I got my room I couldn't get in the room because the key didn't work. I didn't have an iron in my room. I requested one 4 times. I didn't get one until 2 days later. Also, they are not accommodating anyone due to the hurricane. They are charging almost $300 a night to stay additional nights. That's unaffordable. Nobody is extending their stay for pleasure. They can't leave.