Itz'ana Resort & Residences

The resort is situated beach front and the view is beautiful. We were there during slow season so certain things weren't open or limited. The food was great! The Pool was wonderful. Service was a little slow but I think it was from lack of staff since it was slow season. The staff were pleasant and helpful. Our room was perfect our family of 5. 3 adults 2 children. Air conditioning worked great. There was trouble getting into our room when we arrived due to faulty key issues. The resort itself could use some repairs. The pool lights were out, some outdoor lights were out, coffee maker was broken. We advised the front desk but wasn't fixed while we were there. The rug is main living area had huge stain on it and should have been replaced. The wood flooring in the outdoor areas was a little hazardous boards were loose in many areas and my grandson even stepped on a rusted screw that had come out of one (fortunately it didn't cut him). Rooms were cleaned daily. While we enjoyed our stay I can't say for I would stay there again unless some upgrades were done.

Beautiful place

My family of nine stay at Itz'ana Resort & Residence in Belize was outstanding from start to finish. Upon arrival, I was pleasantly surprised by my daughters with an upgrade to a beautiful villa which made the experience even more memorable. The beachfront views were breathtaking and the atmosphere was relaxing. The rooms were exceptionally clean, comfortable and well maintained. The breakfast and dinner restaurant staff were especially friendly, knowledgeable and attentive, providing excellent service each day. I highly recommend Itz'ana Resort and Residence to all travelers seeking a luxurious, relaxing and unforgettable Belize vacation. I look forward to returning in the future.

The hotel was nicely decorated with very comfortable beds and nice big balconies. Pool and beach area were gorgeous and staff was super friendly and helpful.