Beautiful quiet hideaway with a beautiful creek running behind the property. Mary was an awesome host. I would definitely stay here again.

I reserved this property weeks ago, telling the host I would be there with my 2yo son. Day of arrival there is no communication from host, I message before check in time for information on how to check in. No reply. My son and I arrive a bit after 7pm and go to the grocery store for food and to call host for check in instructions. Host ignores my call at first, then calls me back 5 minutes later. Host asks why I'm calling, I explain I need check in instructions, host confused asks me if I'm sure... I tell host yes today is the day of our arrival and we are ready to go to the home. Host then apologizes and says another family is already checked in. At this point I realize any argument is futile, host does not care about our predicament. I ask host to cancel the reservation and begin the refund process. Host has the audacity to message after they cancel, after 8pm now, and state "the reservation is canceled and you should be able to book another vrbo". So after 8pm on a Fri night in a very small town and the host somehow thinks I'd be able to secure another vrbo. Hotel rooms were all booked, so my 2yo son and I stay in a very sub par motel, only rooms I could find, only other option was driving a couple hours to nearest town. Oh and vrbo says it could take 15 business days for me to receive my refund! Terrible host, terrible polices on vrbo, terrible experience.