The beds were really comfortable, had a really good sleep! The location was great, right in the middle of everything! Had an amazing view from our hotel room! Rooms were really spacious as well!

We couldn’t turn on the heating, luckily had blankets on the bed. The shower was extremely hot and couldn’t turn down. On our level it smelt like weed which wasn’t very nice.

We got a room with balcony and river view as requested. Great location. Check in instructions were good. Good heating. Was better inside than out but still very tired and 70s.

Cheap furniture that didn't suit the beautiful old property. Could hear next door's TV. Only 1 sachet of coffee each. Normally we'd go out for coffee but not at Geneva prices. No way to keep doors closed while out on the balcony which wasted a lot of heat.

La posizione è ottima, centrale, vicino al fiume e non distante dalla stazione. Stanza perfettamente pulita. Comunicazione pre arrivo per il self check-in molto tempestiva e efficace.

La mia stanza non aveva molto a che fare con quelle delle foto. Il bagno sembra una piccola capsula in plastica. Il riscaldamento non so di che anno sia ma i termosifoni sono molto vecchi e comunque spostassi la manopola, non si spegneva. Di notte era una sauna e ho dovuto dormire con la finestra aperta nonostante pioggia e rumore. Rumorosa anche riguardo agli altri ospiti: si sentiva ogni passo o parola, forse porte o muri sottili. Letto e cuscini scomodi.

The location The check in method The facilities

Lack of privacy

The room is big and facing the river view. The location is just 8 minutes' walk from the central train station.

The toilet is very small just nice for 1 person. But the facilities are working well.

I had the pleasure of staying at Hotel des Tourelles in Geneva, and it was an absolute delight from start to finish. This charming boutique hotel exceeded all my expectations in every way. Here's why I highly recommend it: Location, Location, Location: Hotel des Tourelles couldn't be better situated. It's nestled in the heart of Geneva, right on the shores of Lake Geneva. The stunning views of the lake and the Jet d'Eau fountain were a constant source of joy during my stay. Plus, it's just a short walk away from some of the city's most iconic landmarks, making it a perfect starting point for exploring Geneva. Warm and Welcoming Staff: The staff at Hotel des Tourelles truly goes above and beyond to ensure that your stay is a memorable one. From the moment I arrived, I was met with warm smiles and a level of service that was both professional and personal. Their knowledge of the area and willingness to help with any request or recommendation made my visit all the more enjoyable. Historic Charm: This hotel is housed in a beautifully restored 19th-century building, and its historic charm is evident in every detail. From the elegant architecture to the tastefully decorated rooms, it's a place where you can experience a touch of Geneva's rich history while enjoying modern comforts. Impeccable Rooms: The rooms at Hotel des Tourelles are both comfortable and stylish. My room was impeccably clean and well-appointed with all the amenities I needed. In summary, Hotel des Tourelles is a true gem in the heart of Geneva. It effortlessly combines old-world charm with modern comfort and outstanding service. I couldn't have asked for a better place to stay during my time in this beautiful city. I can wholeheartedly recommend Hotel des Tourelles to anyone looking for an exceptional and memorable stay in Geneva.

The shower door was missing a panel, not a deal breaker, just a wet bathroom floor No complimentary shower gel / shampoo Bathroom very small put perfectly usable.

Location was great. Big room, good size bathroom. Receptionist very helpful and could speak good English.

Lots of noise in morning, 05:30, just outside window. Garbage trucks. Shower wall attachment loose.

Location

No en-suite, no food on site.

It was close to the city centre and its attractions.

Reception only manned for a few hours per day. Room needed refreshed. The bathroom was a plastic 'portakabin' type affair. And because reception only manned part time, there is no facility to leave baggage on departure, beyond 3.00pm

Impossible to park upon arrival, no access to hotel due to road closures & various diversions. No one at reception after 3pm, so unable to assist. Learning from our experience, we’d book just outside the main city, and have the 10 minute tram into the heart of the city. Our experience was that bad, we ended up booking alternative accommodation for the night & requested a refund from Booking.com as the hotel was inaccessible!

Inaccessible Still await a credit over a week on!!!! Booking.com haven’t contacted me as per telephone conversation on July 13th, very disappointing!

The location was In walking distance to most of the attractions. The staff was very friendly and accommodating.

Small bathroom

Beautiful rooms and the bed was so comfy!!!

Bathroom too small. Not a big deal though.

Check-in from 1pm, nice view of the river, located at 5 minutes from the rail station and city center

Very good location in vicinity of a railwaystation and old town. Charming old building and a clean room with a view to the river. Small fridge and a fan good to be. Ok for a short stop over.

Maybe the bed could be a bit more comfortable and a/c, but then it would not be only 2 star hotel..?

Amazing view from the room, very comfy bed and nice, clean room. Fantastic location, easy to reach everything. The staff was very friendly, and helpful. Clear, detailed instructions were provided well in advance, which allowed easy, smooth access to my room when arrived outside the normal reception hours.

Very good location. Clean room and towels.

The staircase right downwards from the entrance leading to the river. It acts like a public toilets. Parquet floor was squeaking loudly.

Location is great. Staff is warm, welcoming and accommodating.

We visited Geneva for the weekend. Location of the hotel is great, very close to the old town and many stops of the public transport only a few minutes walk from the hotel (you get a free transport card so we used it on many occasions especially considering the weather outside was very cold). Our room was very spacios, tea/coffee making facilities, and the view was simply incredible. Staff helpful and kind. Would definitely recommend the hotel!

Lights in bathroom dull

Fantastic location, helpful staff and great room with a scenic view of the Rhone. Breakfast advisory spot on .

F your plane is before 6am you need to order a taxi to the airport as the A1 -A6 buses do not go from Bel Air . The hotel however do book a taxi for you who is punctual at CHF 31 .

Very central location. Lovely helpful staff.

Nothing

The lady at check-in was very helpful and friendly. The room was large and had a fridge and kettle. The hotel is in a good location which is close to the center of town. Overall very happy with the hotel.

Our room had a strong smell of cigarettes when we arrived. I think it may have been from people smoking outside near the room, but I'm not sure.