Villas HM Paraiso del Mar

After my stay, I’m quite annoyed by all the negative reviews. My experience was great, room was cute and spacious , location is perfect, staff is very friendly and the breakfast buffet is varied and tasty. On the first day the bathroom smelled like sewage (which can happen because this is AN ISLAND) but I guess someone might have reported it because it was fixed the next day. All to say, pay no mind about bad reviews, this is a great place to stay in Holbox. People complaining about the staff and high food prices are most likely the arrogant ones that forget that staff are people and dont know what offering a smile is, the island is full of restaurants and bars, you dont like the drinks at the hotel? You have an infinite list to choose from. 10/10

The property is completely beautiful. The staff were exceptional. I stayed in one of the larger villas very near the beach. Highly recommend this place and Isla Holbox.

The room was very clean, staff was friendly, garden and pool well kept. The beach bar is not exactly at the beach, so service at the beach could be improved. There was a waiter taking orders there, but often he wasn’t available. Beach in front of the hotel is beautiful, and we felt very safe. Special shout out for the animals living at the property. Lizards, birds, racoons (not the trashy ones) and dogs.

The gardens were lush and the beachfront palapas were nice. The beach was amazing. The spiral stairs to the unit were tricky and narrow. Some staff were very friendly while younger bar staff seemed bothered by requests. The internet strength was very inconsistent. The breakfast was just okay. The Americano coffee was poor. I was glad I did not get the all-inclusive food option. Tiny plastic cups for your drinks. I wasn’t able to use either pool as there were never any empty chairs as there only a few there. It was decent enough for the significantly reduced rate. Communication was difficult at times due to language issues.