The hotel is quite lovely, as are the staff. However, there was a cover charge of ¥600 per person to sit in the bar. Unsurprisingly, the bar was empty. Probably best not to advertise a piano bar as a hotel facility if guests need to pay just to access it.

Perfection

Everything was amazing, particularly the food, which I might say has ruined other hotels for me. No where else I have ever stayed has met the same standard as this hotel this.

Generally ok but not much space for putting 2 luggages due to the twin beds occupied too much space of the room. It’s really very close to the market and scenic spots. Breakfast is great too. It’s better if the front desk staff to provide the city map proactively.

Score 98/100 -Should not be 4 star, but 5 star rated hotel. -Brand new (2021 opening) -Location is super central 1 minute walk from market, 5 minute walk from castle park, 12 minute from Garden or Chaya District. Somewhat farther from train station (17 min), but lots of buses or shuttle bus can get there fast. -Excellent staff hospitality and service. All japanese staff. Only downside is sometimes can be hard to communicate in English. But not really a problem. -Very large room size (30m ). Get the one with view of garden, those are prettiest. -Breakfast is one of the best I've had in Japan. Sushi Chef. Tempura. Breads. Local jibuni and oden. Everything is made in small batches, not bulk cooked like other places. Expensive sparkling wine at breakfast too!

Amazing hotel right in the middle of the best Kanazawa has to offer. Staff is fluent in English and always ready to help. Two thumbs up

Awesome! The location is very close to omichio market, and the left loop bus stop no. 1. It has free shuttle bus from Kanazawa station to the hotel hourly. The whole place is so clean and nicely decorated. Staffs went out of their way to help including making reservation for dinner. The room is not as spacious as hotels in North America but beds are super comfortable, toilet has all kind of amenities including bath salt and skin care products. There is slippers, nice pajama and bathrobes. Lots of lighting, windows can be opened. Superb breakfast. All kind of variety. Highly recommended to book room with breakfast. Do choose a time that is before 8am because it gets very crowded. Just such a wonderful experience.

Great services, great breakfast, great location.

Central location, two minutes walk to Omicho market, plenty of dining options nearby. Large, clean rooms with very helpful staff.

New and nice hotel to make our vacation so impression.

Great hotel convenient to Omicho Market.

Incredible hotel to stay ,loved how up market and was walking distance from main attractions

A very modern and clean hotel with great breakfast buffet,

Dining options, poor.

We have been traveling all over Japan and have stayed at 18 different hotels and this was our best one yet. Excellent staff, great rooms, perfect location and the breakfast buffet is amazing. Not only did the offer quite a bit of variety but the quality was outstanding. The staff went above and beyond recommending and booking wonderful restaurants in the area. This is a wonderful property!

Great location; expensive; futons on the floor not comfortable for Westerners.

Great location by the market and castle park.

Kanazawa City marathon was held on our check-out day. All the public transportation and even taxis were not available. So, we had to walk to the station for more than 15 minutes carrying big suitcases. We received that information in the evening the day before. They should have provide the information when booked. If we had known that, we would have booked the hotel nearby the station. The front clerk did not tell us when checked in. Also, the rate was higher because it was weekend.

Lovely hotel, great service.

It was a great experience and above my expectations.

Very high end service/facility for not so high end price

I like everything about this hotel, great location and excellent service.

Spacious and comfortable room. Great location.

Excellent at a great price

Great property

Awesome place, clean and very new.

My wife & I are both Japanese and visited Kanazawa for the first time. We are extremely pleased with our hotel selection as the Sanraku exceeded all of our expectations. The hotel attracts guests from all over the world and does a splendid job catering to a diverse group of guests. If we return to Kanazawa, we would undoubtedly be looking to stay at this hotel again.

Great Hotel, super breakfast, great Service, great location.

Excellent.

Rooms have a musty smoky smell, that didnt go away. Club room staff and presentation was excellent. The rest of the hotel and staff were average.

lovely welcoming staff, cool environment on a hot day. Very close to the castle park walking entrance and wonderful to have access to good simple easy to use laundry but only two machines

Beautiful very well maintained hotel in the heart of the tourist attraction area in Kanazawa. I would definitely recommend and will stay again. Thanks for a great stay!