We were two families and booked our stay with 2 side-by-side apartments at the end of August. I won't ramble on but I do want people, especially those with young children, to be aware of the downfalls of renting in this apartment building. We booked a 7 day stay and had to relocate on day 4 because of cockroaches that swarmed our kitchen. We noticed them from the very beginning and PM was notified but I was adamant on not ruining our vacation. On the 4th morning, a swarm of 40 crawled out behind the kitchen wall and out of the coffee machine. We packed up our bags and moved to Marenas. It was extremely frustrating because we were no longer right next to the other family we were vacationing with, we had to spend another $3,500 on new accommodations and we were traveling with our 18 month old and MIL. Needless to say, it ruined our trip. We had issues with the toilets, the AC, the kitchen appliances, the patios were disgusting to the point that we were never able to use them. There were many issues. I brought it up with management and even though they were very responsive, they refused to provide a full refund. We received roughly $600US refund from them after a lot of back and forth which I was not satisfied with. Nevertheless, this property has a lot of potential but it is in dire need of renovations and upgrades. Until then, know that this is not more than a 2 star accommodation and plan accordingly.

I don't typically leave reviews but felt it necessary after my stay. Booked this property with my family for a 4 night stay to visit the beaches. There was 12 of us so the two 2 BR units worked well. Less than 12 hours after checking in, the AC in one of our units stopped working (on a 95 degree day) and ceiling flooding began in the master BR and bath. I contacted service line immediately to report the problems, around 10 am. They assured me that it would be taken care of ASAP so my family and I headed to the beach. Around 3 pm, I called again and was told that this was a priority for management and was getting resolved. Called again around 6 pm and received the same response. Around 10 pm, after not receiving any word of completion, I called AGAIN and was told that maintenance would not be able to fix the issue that day. This was after multiple calls from me and being led to believe the issue would be fixed while we were at the beach. The operator offered to relocate my family and I to other properties 30 minutes away! After some back and forth, she finally offered to put us in another unit. The other unit was very dingy. From the bedding to stains on the walls. Our original unit also had an issue with the TVs not working on the first day. Overall, I was very disappointed not only with the AC and leaking issues, but the lack of communication from property managers and cleanliness issues. I still haven't received confirmation for the partial refund that was offered.

I don't typically leave reviews but felt it necessary after my stay. Booked this property with my family for a 4 night stay to visit the beaches. There was 12 of us so the two 2 BR units worked well. Less than 12 hours after checking in, the AC in one of our units stopped working (on a 95 degree day) and ceiling flooding began in the master BR and bath. I contacted service line immediately to report the problems, around 10 am. They assured me that it would be taken care of ASAP so my family and I headed to the beach. Around 3 pm, I called again and was told that this was a priority for management and was getting resolved. Called again around 6 pm and received the same response. Around 10 pm, after not receiving any word of completion, I called AGAIN and was told that maintenance would not be able to fix the issue that day. This was after multiple calls from me and being led to believe the issue would be fixed while we were at the beach. The operator offered to relocate my family and I to other properties 30 minutes away! After some back and forth, she finally offered to put us in another unit. The other unit was very dingy. From the bedding to stains on the walls. Our original unit also had an issue with the TVs not working on the first day. Overall, I was very disappointed not only with the AC and leaking issues, but the lack of communication from property managers and cleanliness issues. I still haven't received confirmation for the partial refund that was offered.