It was new and sparkling clean

Staff at the front desk were nice, but super slow, often chatting between themselves instead of helping customers (except manager). We were only two customers at the time, so we ordered two plain black coffees and it took them good ten minutes to pour them and another 7 to hand it to us over the counter, because they were chatting. We would still be waiting there if some lady didn’t come and needed help, which they would not have noticed if I didn’t point it out. Also, check in was at 4, but our room was not cleaned until 6:30 (two families before us were also waiting) - the manager said they were understaffed and eventually went to help cleaning people herself.

Limpeza, café da manhã incluído, o hotel e novinho.

Acústica não é muito boa.

Everything is brand new. Very clean and classy. This is a hip and upscale hotel. Friendly staff, great location and high end decor. Large room with beautiful decor and class.

Washer wasn't working and they should have coffee 24/7. I has to catch a train at 5 am and coffee isn't available until breakfast.

Breakfast was lovely. Wish it was open before 7am though.

Wish hot breakfast was available a little earlier. Thankfully the beverages were. Wish the heated pool was more heated and had a Jacuzzi. Need more staffing to turn rooms over quicker. Early check in couldn't happen.

Great breakfast, plenty of charging options in room , very comfortable bed!

N/a!!

The breakfast wasn’t bad although I tried to get coffee and it was empty.

The lady at the front desk told me that the pool is heated and it was cold, I woke up sick the next morning from swimming in cold water then sleeping in a hot stuffy room. One of the sheets had a stain that looked like a pee stain, we didn’t notice that until the morning because it was by the foot of the bed. When we first went in the room there was a pubic hair on the toilet. They were doing construction on the rooms next to us so in the morning we kept hearing them banging a hammer.

Clean

Tv did not work,we live in the desert and no bottle water was included in room.

Good location, nice facility, friendly staff, warm pool!

There was quite a bit of long white pet fur all over the sofa from previous tenant.