It's a very nice and comfy hotel, well located and the staff is nice, gentle and helpful. It has a nice swimming pool and the food at the hotel restaurant is also very tasty.

Location perfect for Angkor Temple and visits to city centre. Breakfast served fresh with great choice

We love to stay our trip in Cambodia. The people were very nice and helpful. The room is good as the picture and breakfast was great. We wish to stay again. It is just a 5 minutes to the center by tuk tuk

Lovely oasis to come back to after a day of visiting the local. Nice swimming pool, all prepared fresh and great staff

Ratana Angkor was a beautiful hotel to stay for visit in Siem Reap. The staff is really friendly and helpful. The room was comfortable and clean. Food was also good. We will stay again here when we will return. Thank you Ratana Angkor Team

A beautiful quiet complex with wonderful rooms, pool and extremely friendly staff. I deal to relax after temple visits

Comfortable room, helpful staff

Staff is very good at English speaking a lady at receptionist is good communication. Pool clean and nice

Staff very friendly and helpful, nice swimming pool and breakfast fantastic 😍

The room was nicely decorated and the bed was comfy. Regarding the problems below, we tried contacting the hotel following our stay to try to resolve the issues but they proceeded to ignore all our messages.

- The reception and restaurant was being renovated which meant there was constantly dust in the lobby and up the stairs. This caused a possible slip hazard as well as looking unsightly. Even though you notified us of this the day before arrival, this was far too late as we would not have been able to cancel or find other accommodation at such late notice. - When we arrived, our room had dusty footprints in it (I assume from the dust downstairs). - There was construction going on close to the pool and the sun loungers were not laid out meaning the pool looked nothing like the pictures advertised. We purposely booked a place with a pool and were unable to use it for this reason. There were also workmen there at most times and so I especially did not feel comfortable enough to use it. - There were multiple bugs in our room throughout our stay. We must have killed upwards of 15 bugs over the 2 nights. When we looked into what they were, we think they may have been mini cockroaches. This caused us to question the cleanliness of the room and made us feel extremely uncomfortable. - Even though the hotel was advertised with Wi-Fi, we were not given a password which meant we had to use our own data throughout our stay. - The bathroom flooded badly every time we used the shower/bath. This meant that we had to deal with water all over the bathroom floor until it dried each time. - Both nights, a group of men sat outside in the patio area having food and playing loud music. This was a little disturbing. - The renovation work started at 7am, meaning that we were woken extremely early to the sound of banging and drilling - again not making for a relaxing stay. - One of the plug sockets was faulty meaning that we had to keep the plug pushed in using the kettle. It kept making noises which made us feel concerned for the safety of it. We were looking forward to staying in a 5 star hotel and we’re extremely disappointed that we had nowhere near a 5 star experience.

closed to attractions.

under staffing and not knowledgeable. over rating. low quality furniture.

The staff were very friendly and helpful, room, balcony and pool fantastic

There was no restaurant or food facilities but room had fridge, kettle, yea and coffee. A little far out to walk to restaurants but a short tuk tuk ride away

Very good price

The Staff is Amazing and very Helpful !! The Rooms are really comfortable

No Restaurant/Bar

low price

small swimming pool

Good hotel much beyond expectations.

Lighting

Nice pool. Friendly staff

Ants everywhere. Got in my luggage. No way to get rid of them.

very good