Mondrian Mexico City Condesa

The property was great. It was an excellent location. I really enjoyed the entire experience. The staff was amazing. They were receptive and they were accommodating.

There were some equipment and features in the hotel room that were outdated and needed to be updated and I think as long as they give it a good update there shouldn’t be any issues.

Breakfast is ok. Not fancy but it is good. The location is excellent as La Condesa is one of trendiest neighborhoods in the city. The share gym is ok as well.

The breakfast could be a little more better as well as the service. If it is included in the room charge is a good deal. However, if I would have to pay for it in the property, there are much better options at walking distance.

Location location location. Plenty to do around the hotel. Coffee shops, restaurants, shopping.

Checking in a little early without being charged. Bars in open staying open longer.

Food was pretty good and the Terrazza was pleasant. Room was spacious and nice. Generally staff were friendly and helpful.

1) Daily room cleanng was very mixed - both in quality and consistency. The staff didn't check to see if we needed things like lotion or conditioner, or water. We didn't have any conditioner in the shower, and just thought the hotel didn't provide it. We later found out from our friends that their rooms had it. One would think that is a standard thing for staff to check. Some days towels were changed and some days they weren't. After we started tipping daily, the attention to the room was much better. I would say, generally the daily cleaning service fell well below my experience in five star and four star hotels. 2) There was a VERY loud gathering for Ford that was unexpected, and annoying. 3) My down vest which I wore from the cold climate at home, but didn't need in Mexico City went missing from my room midway through our stay.