Striking historic property in an excellent location in the vibrant West End. Comfy bed and cosy despite the grand size of the living room!

Great overall, but some areas could do with a deep clean/cosmetic touch.

Very good value for money - excellent location for the west end - lovely decor - very elegant - well equipped

We couldn’t make the tv work - handle to the kitchen was loose - a microwave would have been handy

Beautiful apartment filled with character, the perfect location just a short walk from the West End.

Good location, close to botanical garden and walkable to most attractions. The owner has beautifully restored the property with a fully fitted (but no microwave) modern kitchen. Nice views of the square from the large bay window. double glazing means it is quiet and there is central heating (boiler found in a cupboard in the kitchen).

- No smoke alarm or carbon monoxide detector. - Only one hand towel between two people and small, poor quality bath towels. No tea towels in the kitchen. - No extra pillows - only one each. - £90 cleaning fee included in price for which we expected the cleaner to clean under the bed, behind the shutters, wash down the bathroom door and remove the mould from the shower. - Shower head falling off the wall and toilet bowl wobbles which is probably why water is constantly flowing into the toilet. We did inform the managing agent via telephone message so hopefully they will repair. - Communication with managing agent is dire. - The telephone number, which it says can be used in an emergency, defaults to an answerphone and despite leaving messages they failed to call back or deal with our issues such as extra towels and pillows. - No instructions for anything such as where to place rubbish when you leave or how to turn on heating when you arrive. - Expected the heating to be programmed to come on when we arrived but it was not and as they were big rooms, took time to locate the boiler and even longer to heat the rooms. - Refused to let us drop off our case at the property before 3pm (it took 2 e-mails through Booking.com before they even responded) despite the property being empty before our arrival and refused to send out check in details 24 hours before we arrived, as it says they will do when you book so if you do not have access to Wi-Fi when you arrive in Glasgow, you will not be able to gain entry. - Good instructions for finding key box but the keys were sitting in a pool of rusty water. - Still waiting to hear they have refunded the hefty £250 deposit which they say can take up to two weeks.