Generally the house was very nice with good appointments. It accommodated my very large family nicely. A/C not working and one toilet flush handle was broken when we arrived. We called facilities, and they arrived and fixed the problems promptly.I have rented houses in the Solterra community for the past eight consecutive years and each house included the items that were available only at extra charge at this house. ie: High chair, pack N play, grill, entrance fee to the recreation/play area.Note: one bar stool and one dining chair were broken when we arrived.

The Resort & view of the house & community was amazing. Just had issues constantly with the security guard, not giving us a parking pass and also harassing one of my drivers letting them know. They couldn’t get a parking pass and the car could get towed. We called the property manager , who told us our name was on the list to get them & went to the clubhouse many of times to get one, but still never gotten one..The house was beautiful & the kiddos & family loved it. But we couldn’t swim in the pool because nobody was sent out nor able to come clean it. We saw hair, other people goggles, and some types of plastic in the pool and some nasty looking fluid all in the pool. I texted to have it cleaned and called but I was told nobody come come out on weekends. That was a huge disappointment to the family but we enjoyed the home tho

Need more kitchen utensils and cooking gear. Arcade room needs updated

If planning for a large group, be advised that the kitchen lacks enough utensils, plates, bowls, and cookware. Also there is only one oven and it is somewhat aged. The place was clean and the location is good but we have rented other homes in the Orlando area that are much more equipped for a large (20+) group.