Overall fun hip stay, beds not comfortable and biggest drawback is that the ac unit is in a window where there is no window covering so there was light into the room all night. Wish we had more time here to use pool etc. Friendly staff. Thank you would come back again.

It was within walking distance of downtown. Parking cost was reasonable. Our plane didn’t leave until 9pm. We checked out of our room but was able to sit by the pool until time to leave for the airport. We really appreciated that service.

Great service at the reception desk, ease of access to rooms, and the hotel is centrally located to allow us to walk everywhere - we loved it!!

There was no recycling visible in the hotel. And no coffee makers in the room, so one had to purchase coffee from a food truck outside, using throw-away cups. The hotel posted a sign that they were spraying rooms with pesticides while we were there. I don't know if that's common in Hawaii, but a bit concerning since there wasn't any information about what pesticides were being used. There are nontoxic pesticides, like boric acid. The front desk was very pleasant about allowing us to request that our room not be sprayed. The free yoga and bikes were a nice touch.

Nice stay in the heart of kona

Very friendly, helpful, clean,new, efficient. Nice balcony. Not fancy but that pricey stuff is not worth the cost.

We had a nice balcony top floor Renovated No in room coffee / tea Nice location

Old property, $50 fee for resort includes parking and aminity (lousy event ) , check in is so slow, room is small .. bed is lousy ready for garbage; very uncomfortable.. I was itchy.. stayed for 3 nights and couldn’t sleep well the air conditioning is so noisy.. that’s ready to go too. With all these fees I should just stayed by another hotel that air conditioning is not helping. Parking is bad small spaces and gets filled fast .. if you return late no more parking

Fine.

It has a beautiful entryway to the front desk and a very convenient and beautiful comfortable swimming pool area , all the staff was very friendly and helpful. The lobby was open air and beautiful, very centrally located close to beaches several restaurants. Several bars anything you need is in walking distance. If you’re a first time traveler to Kona this is a nice place to stay there is something in that area for everybody.

Great location, just a quick few minutes walk to the main street and beach yet far enough away to feel separated from the noise and crowds. Recently renovated and was very nice. The staff was extremely friendly.

So comfortable, clean, breezy and chill vibe. The staff was top notch and the location so easy to eat, shop, go to beach, etc. price was great and a lot of extras.

Rude. Aggressive. Will aggressively up charge on top of what Hotels.com charges

Friendly and helpful staff. Comfortable room. Great location.

Big glob of long black hair on the top of wall of the tub and surround. My partner and I are both shaved heads so we know it’s not our long black hair. Very gross!

Not up front with fees

Staff was very accommodating and friendly

The first morning that we woke up at the hotel, we went out to get coffee first thing and already found a nasty note from “security”. It was a “violation notice”. The parking lot is an L shape. Where the parking lot turns, there is a triangular outline, the tires were on the white line of the triangle and we were “cited” for being in “two parking spaces”. Are you freaking kidding me? First thing in the morning on the first morning. Really? There is no other place for any other car to park, why would you leave a nasty note like this? There’s no way to do better, there’s no option. The parking spaces are so small that the passenger needs to be let out before the driver actually pull the car into a parking space. I went to ask at the Front Desk how I should’ve done better, the security guy walked behind the attendant while I was speaking to the Front Desk people, but she wouldn’t connect me with him, she told me he was “on a break”. He heard the conversation, his head turned, he ran to the smoking area. What a great first impression. Really? You’re so powerful as security that you’re in charge of keeping the parking lot safe by making sure no one touches a white line? I recommend a personnel change in the “security department”. We were there for six nights in total, that guy gave me the stink eye Every time I saw him, and trust me he walked around all day and all night. The only other bad part about the experience was the extreme, extreme, extreme traffic noise.

They did not have my reservation for the 2 rooms I reserved literally 4 months prior. They only had one. Thankfully they were able to find an additional room to accommodate my group. The process should not have taken this long and the reservation should have been confirmed.

Close to the beach and activites

Nice location. Pool a little small.

The hotel is about 15 minutes from the airport and is around restaurants and shopping. The service is mostly good. Certain things in the room can be done better such as the faucet for the sink was installed too far so when we wash our hands water when to the counter. The AC was also installed in an odd place where if you want to close the curtains then it blocks the AC.

Didn’t seem finished. Noisy air conditioners. Safety was a concern. Reception was warm & helpful. Outside breakfast was a nice experience.

It was a wonderful stay. Clean and chic. Nice staff, services and amenities.

Had to pay for parking which was across the street from the hotel deposit was more then what it said it was when we checked in

It was a convenient location to walk to the beach and restaurants. There were issues with wifi constantly losing connection. We let the front desk know.

Very friendly staff. Room with a balcony view. Very close to the beach and plenty of places to shop at nearby. In close vicinity to everything in Kona. Would definitely stay here again. Hotel pool was very nice and has a local coffee food stand on site

Staff was friendly at check in and took care of everything for us. The room was clean and nice. The hotel was easy to find and only 15 minutes from the airport, which was great after long flights.

The front office staff was very accommodating and friendly!

It was fine for a one night visit

Friendly staff. Clean. Convenient from the Kona airport.

Newly renovated room with cheap upgrades. A poor hotel given a face lift and charging high rates. this room was worth half what they charge. Didn’t have a bad stay just wasn’t what I thought I was paying for.