Clean and quiet location

Nothing

Loved the modern yet comfortable decor, the bathroom was huge and stylish, campus of buildings was an interesting & fun layout, breakfast was much better than standard fare. And location can't be beat!

Suggest the cute cottage be used as a second morning coffee location from the bank, for the other building guests.

cool design

parking away from main hotel

Simple tastefully decorated rooms, great location, windows that open and top quality bed linens and towels.

insufficient staffing levels, had to wait 25min for a staff member to check us in. there’s a sign with telephone number on the front desk but when you call there is no answer and no voicemail. For approximately $350 per night, they need to do better on the customer service front.

I really liked feeling like we had our own private residence/house at 24 John Street.

The parking situation was bad! We had to park approximately 5 blocks away and carry all our luggage and belongings to the main hotel, then another 2-3 blocks to 24 John Street. It was very inconvenient!

great location nice staff

price too high for value. the plugs were weird - everything I plugged into the wall would fall out bc the plugs were loose. The tv just didn’t work and the snacks/drinks/water was never refreshed. there’s also no room service so. For this price, you’d expect to be able to at least plug things into the wall and have a tb that works.

Beautifully designed and decorated spaces. The restaurant was excellent. Nice location.

There were some cleanliness issues in the room. There was little communication when we arrived in terms of the amenities i.e. gym, common spaces. We had difficulties finding our room as it was in a different building and the check-in staff wasn't very helpful. The particular room itself was dark, few windows, and ours was located by the exit door so loud when people entered and exitted.

the bar was great

the room was hot.