Lage war super! Auch hat das Appartement gepasst. Ausstattung war auch sehr gut

Leider war kein Personal vor Ort. Für das Öffnen der Tür haben wir einen Code erhalten.

Very nice unit and was more space than expected

Elevator was a little malfunctiony

The home was beautiful and spacious, also comfy I overall loved the home

Well located, clean, well furnished When we had a problem with the fridge, the owner responded responsibly and timely.

Communication with owner was unsatisfactory. We had a stressful time entering the unit, due to defficient communication with the owner over the 24-48 hours previous to the rental period. Messaging through Booking was slow, responses were scant, and information provided was insufficient. Better level of care on this front would have avoided stress and unnecessary anguish. The owner was not available to answer calls, whatsapp messages and emails. I had tried for two days to review the check-in procedures, to no avail. At the end, I had to call Booking customer service twice the evening of our entry, while the first group of the party was literally waiting outside for over 2 hours. (Booking could not locate the owner either during this critical time). A minor comment: lighting in the bedrooms was deficient, uncomfortable; this can be easily addressed. Finally, owner’s unwillingness to assist with requests for storing luggage for a few hours was unfortunate as well (despite acknowledging that this as well advertised in advance by the owner).