Stunning accommodation with excellent views across Lake Windermere. Nice and quiet and only a short walk into Ambleside. Right opposite the boat terminal for a walkers pass to the far side of the lake. Well equipped kitchen for dining in or nearby pubs or fish and chips for eating out. Bath and showers to freshen up after a days walking. Although the en-suite shower has a known drainage issue so be aware.

Sykes! Absolute nightmare. Despite having paid the full advertised amount on Booking.com Sykes asked for a further £165.00. I initially thought this was a Scam despite sending 3 confirmations from Booking.com (who were excellent) all Sykes would respond with is that "they had passed the 'outstanding' amount to the Finance Team!" I had to phone Sykes the day before we were travelling and threaten to cancel the holiday unless they provided the full address and key collection details!! Miraculously these arrived although without so much as an apology. When we collected the keys from Lakelovers in the Lake District, they apologised for the inconvenience and said that Sykes were useless and impossible to communicate with

Clean, spacious, gave views of the lake

Access difficult. Keys not available as arranged, when they were handed over they did not allow access. Obvious that locks had been changed. Agent for Heart of the Lakes very helpful in resolving this. Chaotic and somewhat stressful but no apologies or acknowledgment from various agents or indeed the owner who visited during our stay.

The view and cleanliness

Issue with hot water for a family if 5. Wasn’t water enough for all of us having a shower.