Modern & Mellow 1 BDR Mangroovy Free Beach & Pool Access
7,7 / 10
(14 Valutazioni)
€€€€
Appartamento in Hurghada, Governatorato del Mar Rosso, Egitto
2 ospiti · 1 camera da letto · 1 vasca
Motivi per prenotare
Esperienza di alto livelloUna proprietà di fascia alta in questa zona
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
Pulizia profondaMisure sanitarie e igieniche supplementari per garantire la tua sicurezza
Posizione
Recensioni
1 / 10
Extemely disappointing experience, poor handling of a bed bug issue I had to resolve myself
Xuru stays initially provided the wrong address via Google Maps. I arrived at the wrong location around 6:00 PM. The actual accommodation was on the other side of El Gouna, requiring another 30+ minutes of travel. When the security guard at the wrong compound found me he talked to Xuru customer service and arranged me another transport as it takes hours to get a taxi out to Ancient Hills which is on the outskirts of El Gouna. The right address was at G-cribs on the other side of town and also at the outskirts of El Gouna. Mind you this is the Sahel so very hot with no place for shelter or bar or restaurant to sit at at this remote location. Even worse, I had to walk about 1 km to a tuk-tuk pick-up point and then wait roughly an hour for a tuk-tuk. I only reached the accommodation around 8:00–9:00 PM. I then had to contact customer service repeatedly because the driver wanted payment for the additional journey caused by Xuru because of the incorrect address. I refused to pay the tuktuk because customer service said they were going to handle it and why was it my problem when they made the mistake. You can only reach customer service by phone or whapp but you have to wait really long go through a menu selection and they put you on hold. So it is very inefficient to have issues resolved quickly usually it takes them hours or half a day to reply or they simply ignore your messages. At around 2:30 AM, I discovered a live bed bug in my room and immediately reported it to both the property and Booking.com. To go through the whole procedure it took me more than 3 hours of waiting and talking to booking.com Despite this serious health and safety issue, I received absolutely no practical support from Xuru stays until around 4:00 PM. I was repeatedly told to wait, while I had to solve everything myself.
I had been awake all night and, because the accommodation is in a very remote part of El Gouna surrounded by desert, there are no shops, restaurants or bars nearby. You depend entirely on taxis or tuk-tuks, which are extremely difficult to find and can take hours to arrive. I could barely arrange food and drinks and only managed to eat around 11:00 PM–midnight. The whole situation was exhausting and I did not get any night’s sleep. At 6:00 AM, I had to arrange another hotel myself for €190, as it was the only realistic option with 24/7 reception that answered the phone. I had only used around 12 hours of my original booking, yet I am expected to cover most of this emergency accommodation myself. Xuru stays finally offered alternative accommodation around 4:00 PM — 13 hours after my initial report. By then, I had already had to resolve the situation completely on my own. Throughout the process, I received many promises that Xuru stays would help and compensate me, but no actual support was provided when I urgently needed it. They even tried to put the tuktuk fee on my expense. I was eventually told by booking.com I would receive around €30 compensation, but more than a week later, I still haven’t received it. The €190 I had to spend on emergency accommodation is also not being reimbursed. In short: a serious health and safety issue, no support for approximately 14 hours, having to arrange everything myself, an extremely difficult and remote location, an incorrect address, hours of transport problems, repeated calls to customer service, and many promises without results. Do not stay with Xuru stays and I will never book through Booking.com again because both Xuru stays and booking.com takes them hours to resolve an emergency but will not even compensate what you are rightfully owned. Xuru stays tries to provide a service but they are not qualified to run a hospitality service. After hours and countless messages nothing was resolved see screenshots.
6 / 10
Not Bad
Great view and comfy
Long distance walking to the parking and pools are not heated
9 / 10
Amazing residence with great pool and ocean view.
Great Pool and great facility. Apartment was very spacious, with 2 balconies and 2 bathroom. Smart TV with Netflix access, etc.
Great kitchen (no basics provided) and comfortable bed.
Overall everything was great! Maybe the um rellas by the pool could be renewed because they were very old and hard to open.
Great Pool and great facility. Apartment was very spacious, with 2 balconies and 2 bathroom. Smart TV with Netflix access, etc.
Great kitchen (no basics provided) and comfortable bed.
Overall everything was great! Maybe the um rellas by the pool could be renewed because they were very old and hard to open.
9 / 10Eccezionale·ott 2023
The facility
The check in time
6 / 10Nella media·feb 2025
Great view and comfy
Long distance walking to the parking and pools are not heated
Appartamento in Hurghada, Governatorato del Mar Rosso, Egitto
2 ospiti · 1 camera da letto · 1 vasca
Nel quartiere El Gouna di Hurghada, vicino a Spiaggia di Mangroovy, Modern & Mellow 1 BDR Mangroovy Free Beach & Pool Access offre una terrazza, il WiFi gratuito e la lavatrice.
Servizi
WiFi/internet gratuito
Parcheggio gratuito
Aria condizionata
Piscina
Non fumatori
Riscaldamento
Balcone/Terrazza
WiFi/Internet
Estintore
Prodotti per la pulizia
Domande frequenti
Questa struttura segue procedure di pulizia avanzata?
Sì, questa appartamento ha implementato procedure e processi di pulizia avanzata per garantire la salute e la sicurezza degli utenti.
Il parcheggio è incluso in questo appartamento?
Il parcheggio non è specificato tra i servizi disponibili per Modern & Mellow 1 BDR Mangroovy Free Beach & Pool Access. Per maggiori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo appartamento?
Sì, presso Modern & Mellow 1 BDR Mangroovy Free Beach & Pool Access è disponibile una piscina. Buona nuotata!
Modern & Mellow 1 BDR Mangroovy Free Beach & Pool Access accetta animali domestici?
Purtroppo, in questo appartamento non sono ammessi animali domestici. Prova a cercare di nuovo e usa il filtro “Animali domestici ammessi”
Quali servizi sono disponibili presso Modern & Mellow 1 BDR Mangroovy Free Beach & Pool Access?
Abbiamo trovato 10 servizi per questa struttura in affitto, tra cui wifi/internet gratuito, parcheggio gratuito, aria condizionata, piscina e non fumatori.
Modern & Mellow 1 BDR Mangroovy Free Beach & Pool Access
7,7
(14 Valutazioni)
"Great Pool and great facility. Apartment was very spacious, with 2 balconies and 2 bathroom. Smart TV with Netflix access, etc.
Great kitchen (no basics provided) and comfortable bed."
Ospite verificato
Non perdertelo! Prezzo e disponibilità potrebbero cambiare
Appartamento in Hurghada, Governatorato del Mar Rosso, Egitto
2 ospiti · 1 camera da letto · 1 vasca
Motivi per prenotare
Esperienza di alto livelloUna proprietà di fascia alta in questa zona
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
Pulizia profondaMisure sanitarie e igieniche supplementari per garantire la tua sicurezza
A proposito di questa appartamento struttura in affitto
Modern & Mellow 1 BDR Mangroovy Free Beach & Pool Access
Nel quartiere El Gouna di Hurghada, vicino a Spiaggia di Mangroovy, Modern & Mellow 1 BDR Mangroovy Free Beach & Pool Access offre una terrazza, il WiFi gratuito e la lavatrice.
Servizi
WiFi/internet gratuito
Parcheggio gratuito
Aria condizionata
Piscina
Non fumatori
Riscaldamento
Balcone/Terrazza
WiFi/Internet
Estintore
Prodotti per la pulizia
Mappa di Hurghada, Governatorato del Mar Rosso, Egitto
Valutazioni e recensioni
7,7 / 10
(14 Valutazioni)
100% di recensioni verificate
10 / 10Eccezionale·ago 2026
Doskonała lokalizacja, basen
9 / 10Eccezionale·nov 2024
Great Pool and great facility. Apartment was very spacious, with 2 balconies and 2 bathroom. Smart TV with Netflix access, etc.
Great kitchen (no basics provided) and comfortable bed.
Overall everything was great! Maybe the um rellas by the pool could be renewed because they were very old and hard to open.
9 / 10Eccezionale·ott 2023
The facility
The check in time
6 / 10Nella media·feb 2025
Great view and comfy
Long distance walking to the parking and pools are not heated
€€€€
7,7
(14 Valutazioni)
"Great Pool and great facility. Apartment was very spacious, with 2 balconies and 2 bathroom. Smart TV with Netflix access, etc.
Great kitchen (no basics provided) and comfortable bed."
Ospite verificato
Non perdertelo! Prezzo e disponibilità potrebbero cambiare
Appartamento in Hurghada, Governatorato del Mar Rosso, Egitto
2 ospiti · 1 camera da letto · 1 vasca
Motivi per prenotare
Esperienza di alto livelloUna proprietà di fascia alta in questa zona
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
Pulizia profondaMisure sanitarie e igieniche supplementari per garantire la tua sicurezza
Mappa di Hurghada, Governatorato del Mar Rosso, Egitto
A proposito di questa appartamento struttura in affitto
Modern & Mellow 1 BDR Mangroovy Free Beach & Pool Access
Nel quartiere El Gouna di Hurghada, vicino a Spiaggia di Mangroovy, Modern & Mellow 1 BDR Mangroovy Free Beach & Pool Access offre una terrazza, il WiFi gratuito e la lavatrice.
Servizi
WiFi/internet gratuito
Parcheggio gratuito
Aria condizionata
Piscina
Non fumatori
Riscaldamento
Balcone/Terrazza
WiFi/Internet
Estintore
Prodotti per la pulizia
Domande frequenti
Questa struttura segue procedure di pulizia avanzata?
Sì, questa appartamento ha implementato procedure e processi di pulizia avanzata per garantire la salute e la sicurezza degli utenti.
Il parcheggio è incluso in questo appartamento?
Il parcheggio non è specificato tra i servizi disponibili per Modern & Mellow 1 BDR Mangroovy Free Beach & Pool Access. Per maggiori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo appartamento?
Sì, presso Modern & Mellow 1 BDR Mangroovy Free Beach & Pool Access è disponibile una piscina. Buona nuotata!
Modern & Mellow 1 BDR Mangroovy Free Beach & Pool Access accetta animali domestici?
Purtroppo, in questo appartamento non sono ammessi animali domestici. Prova a cercare di nuovo e usa il filtro “Animali domestici ammessi”
Quali servizi sono disponibili presso Modern & Mellow 1 BDR Mangroovy Free Beach & Pool Access?
Abbiamo trovato 10 servizi per questa struttura in affitto, tra cui wifi/internet gratuito, parcheggio gratuito, aria condizionata, piscina e non fumatori.
Esplora soggiorni simili a Hurghada, Governatorato del Mar Rosso, Egitto