Grand Hyams Hotel - Quy Nhon Beach

great!!!!

The location, across from the beach, was awesome. The facilities, pool, gym and spa were excellent. You are even given a Complimentary massage at their beautiful Spa. The breakfast was superb, even fresh coconuts with a straw. So much variety and plentiful amounts of high quality food. Even an automatic espresso coffee machine! But, apart from all of that, the staff were superb. Smiling, friendly and helpful beyond expectations. One of the young supervisors, even came to my room to help me move luggage out of my room. Mr Dat, and all the staff, went out of their way to be helpful. I can’t thank ALL of them enough. 🙏

On the Sunday night I arrived, there was an extremely loud Team Building event on the beach. Nothing to do with the hotel, and definitely not the fault of the hotel, but even on the 37th floor it was loud. Not a good start but the staff were all very apologetic and kind

Everything. The staff, the location, the facilities and the comfort of the beds. We were free charge ungraded and had the possibility for a late checkout as well. Very professional and kind service. I recommend!

Nothing

The food at the breakfast buffet was great but the setup was too small to accommodate the hotel guest. It was super busy and often difficult to find a table.

We were asked to pay for items in the room (laundry bag and hand soap dispenser) when we checked out. We did not take or damage these items so that was very disappointing. In the end we did not pay but the discussions delayed our arrival at the airport.